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Customer Testimonials
friendly helpful people
Purchased an Electra faux leather seat. Great price, great comfort, and I'm happy with the purchase!!!
All product information was easy to find and compare.
Dealer was helpful in assembling and explaining the Trek Vers 4A+ I ordered on the Trek website.
I am disappointed in the display which only shows MPH and assist level - would have expected to be able to track miles and time traveled.
Good prices and fast shipping.
Easy to order parts
with a part number it is easy to find the product i need. the speed of delivery was much better than what the local store can provide.
Easy to navigate, handy access to Trek service documents makes it easy to get the right parts.
I like the staff at the Allen, Texas store. They are extremely knowledgeable and courteous.
Great bikes and great customer service
Quick and painless. Descriptions are very detailed.
Quality and comfort of the bike. Excellent customer service and quick delivery.
The bike repair staff provided excellent service. The issues were fixed right the first time.
It’s easy
That you make lightweight cruiser bikes
Bike was shipped to my favorite bike store and they got credit for the sale. Also there was a brake issue which bike store replaced under warranty. And love the bike!
Great product selection & fair pricing. Quick delivery!
Efficient. The bike arrived quickly and exactly as described. The packing was well done and the bike was damage free.
Great place with very knowledgeable employees- I always leave happy!
USPS delayed and then lost my package. Skip saved my relationship with Trek by apologizing, refunding my order and getting me a replacement. He’s an all star!
Easy to pick up online order. Helpful staff.
The bike shipped quickly and securely. It arrived packaged very securely to ensure no damage happened. It was easy to put together and the directions were perfect! I love how you provided all the tools I needed to put the bike together. In just a few minutes, it was ready to ride. Love my new bike and have already told people how easy it was!
Great service!
Very easy process
Great inventory. Availability for every type of bicycle riding.
Ability to buy a quality preowned electric mountain bike online.
Quick arrival, professionally packaged, including all instructions and tools needed for assembly.
The condition after inspection was exactly as described.
I purchased my new TREK Farley 9 Winter Edition in size M and I love it! I had it shipped to my local TREK dealer and was able to pick it up fully assembled only 4 days after placing the order! Great overall experience!
Having easy and professional service for a minor warranty issue.
Very attentive and accommodating.
Transaction smoothie, assembly simple, overall good experience purchasing used bikes. One suggestion, include work performed to refurbish bike. Would like something to show work performed by Trek to ready bike for sale, along with upgrades made by previous owner.
Very pleased with process of used bikes purchase.