Customer Testimonials

In Westminster Jason was extremely helpful. Other employees there have also provided the best possible customer service.

I have also been to the location in Rockville. That experience was also two thumbs up.

Easy ordering convenient pickup good communication.

Great quality and friendly service

The bikes and shoes are good products.

Trek has a good selection of products to choose from. The sale items are a great savings.

👍🏻👍🏻👍🏻

I can order on line and pick it up at local Trek shop with no shipping charge

The “trek experience” is the best. The bikes sell them self’s. The brand sells its self. You know you’re going to get a quality product for a decent price.
It’s the employee/shop/app experience is amazing. That’s the real selling point. The employees are amazing. The shops are sooo nice, clean, new, well stocked.
You don’t get this with other shops in the area.
And the trek ride app is super cool. The challenges are awesome.

Great products and good prices. I ordered 2 items and had to return them. The return process was simple and quick.

trekbikes.com usually has what I need in stock and everything ships quickly

Quick shipment

Nice people trying to help

We LOVE, LOVE, LOVE our new Trek bikes!

- Thaddeus & Natasha Johnson, SC, 29841

Everything you easy

Easy to order a item

Trek had the pedals I needed at a very low price!! The website was easy to navigate through and the checkout process was very easy. Shipping was very fast as well.

Available parts shipped to my house

Kam and Curt are the people to go to in Trek Cypres. Amazing service and they helped me through the entire process of buying and servicing my bikes and accessories

easy to order, fast shipping

Parts were in stock, shipped quickly, and arrived as expected.

Ordering online was really easy. Having my bike assembled for me by a local Trek retailer was especially helpful.

Ordered online, picked up in Ormond. Very helpful guy, took literally 2 minutes. Great place!

Online ordering was fast and easy.

I appreciate the sales and the competitions on the ride club app where you can win things and get gift card credit for completing challenges.

Quick delivery

Everyone thought my Émonda ALR frame was cool and couldn't tell it was alloy.

Bike features

I love the bike and its durability and easy to ride. Customer service experience was awesome, focusing on customer satisfaction. Very kind. friendly and supportive of my needs.

Good selection. Fast shipping.

I was able to buy a very nice previously owned Trek bicycle online and have it shipped conveniently to my house was able to get bike I wanted without having to go to dealers. This is the 2nd previously owned Trek bike I have purchased this way in the past year. Love prior owned bikes to help stretch budget and know it is a decent Trek bike.