- Phone: 920-478-2191
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Customer Testimonials
The original order was lost in the mail and it was replaced quickly
Awesome helmet. Delivered fast!
Ordered a cover/plug for the seat post bolt location on the frame. Was pleased it came in the Pennyflake color. Was not pleased that I had to use clear silicone glue to get the plug to hold. The plug is the same size and matches well, but would not hold in place without the glue on my checkpoint SL5.
The archived bike parts pages helped find a derailleur hanger for my kid's bike. Without it, I would never have been able to find the right one! Thanks!
Fast shipping and parts needed were in stock.
Well equipped bikes. Also like when you have bike sales!
Easy to navigate site. No bs
All good! Good experience
Great data as I research a new bike.
Good service
It was easy to order my bike and have it shipped to a store that carries Trek. Plus the bike was on sale!
Easy purchase, quick delivery, quality product.
Got what I wanted easily and quickly.
Love the clearance items
Warranty service was done quickly and the problem was resolved.
The service was great. Warranty repair done quickly.
Bikes were packaged securely, ready & easy to assemble post delivery.
Contractors chosen to deliver the bikes were unpredictable, e-mail stated a drop off time, came early (not good in any situation)…..$1K worth of bikes, with printing that left no doubt that they were bikes, were dropped wrong side up (missed the giant THIS SIDE UP ARROWS) with just a “hey, your package is dropped off email during my workday.
Imagine the colossal F-up if they were $7K triathlon bikes instead of used beach cruisers….
Like the bikes, not so much the delivery.
Purchase was very easy and it was quickly shipped to the bike shop for assembly
I like the step through frame, the cables running inside the frame and not zip-tied onto the frame, the color is great. The ride is smooth and shifts easily.
Great service, great products
Your customer service is Top Tier. Thank you for all you do.
I bought the wrong size and it way easy to return and size up.
We did refer a friend and they purchase a bike from you
Love the products, love the bikes
Great product, decent price, and great option to ship to store for free shipping… plus an excuse to hang out at local bike shop!
Great service. Knowledgeable, patient and friendly mechanics. Only store I trust my bikes with.
Made suggestions that we helpful to a correct fit
Constant feedback on delivery and good products
Great to use web experience and love that you have an app where you can do bike challenges to get cool prizes and discounts.
Great. Easy return and fast shipment.