- Phone: 920-478-2191
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Customer Testimonials
Trek’s website is very well designed and dialed in my experience. One thing I did find a little distracting was the 10% off pop window. I’d save it for the checkout page. Otherwise, very pleasant experience. You can find everything you need (whether information or product) in one place which is very convenient. Great job Trek for caring for their customers! 10 out of 10
Great Bike Outstanding dealing with a problem I had with my local trek bike shop
Great service! Thanks for your help!
Order process was simple.
Awesome job
It only took 2 days to receive an order. I like the quality of my new fenders.
The customer service rep was helpful and personable in my last interaction.
Items on sales and trek bike centers in the area
Easy to use and order for free pickup at store
I have had at least one Trek bike in my garage for 30 years. They are reliable and well designed. Infrequent repairs are easy.
Trek bikes are of great quality and never had any problems with any of them. Love my SL7 Domane. Orders parts and clothing and the service was always excellent.
Outstanding ride! Great reliability!
Great quality and great customer service!
They helped me find a couple of hard to locate parts for my older model Slash. Couldn’t have done it without them. Much appreciated.
The quality of the bikes and the price.
Easy to navigate. Tough to compare bikes in mobile browser.
Quick delivery and easy pickup from local bike shop.
First rate products and service. Online ordering was easy and elivery was prompt.
Awesome service and quality products
Great products. Excellent customer service.
Excellent product selection and price. Dealer support with warranty issue
Great staff! They took their time to find the right bikes for my wife and myself. Their 30 day guarantee is a bonus too. After riding for a few days I realized I wanted to upgrade and they gave me no hassle. I definitely recommend Trek in Albuquerque.
Good
Easy to find parts and gear, order was shipped timely. The shop it was delivered to could not find the order. Three people spent 15 minutes trying to find it but eventually found it.
Always have what I need.
Staff at my local Trek shop are the best I’ve ever encountered.
I placed an order with Trek and misunderstood what was included. When I reached out by chat, they were more than willing to work with me so I could get the missing part. They gave me a credit back on my original order.Which was to me way above and beyond.
Love the bike!
The customer service is second to none. That along with the quality of the products is why I only buy from Trek and I recommend Trek to everyone.
Fast easy service. Thanks