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Customer Testimonials
Good value bicycles for the cost of what you get.
Realitively light weight for a medium priced bike, good components and fit/finish. Trek does need to offer more colors for their medium to lower priced bicycles.
The staff are always welcoming and helpful. I love visiting the store because it feel like part of a community.
Great people there!
Quality of the build exceeded my expectations.
Bike arrived in great condition.
Extremely happy with the purchase.
We love our trek bikes. This purchase was puck for the garmin adapter. It should have come with the screws as well.
Ships fast and works great!!
Quick, good price exactly what I needed on my Trek Rail. I bought a rim after smashing mine I built it up myself. I guess I needed a rim strip which I forgot, bike shop had a cloth one. I guess I'm never gonna go tubeless.
Good price, great selection and love that I can ship to a store for free.
Friendly, professional and helpful
A real pleasure.
verything is great quality, and the shipping was fast too. I’m very happy with my purchase. Highly recommend!
My bike is fantastic! The miles fly by and I just love it.
Easy to order parts and have them delivered very quickly, right to my home. Prices on many items are competitive as well.
Performance oriented equipment.
I love finding great deals, on quality apparel and tools.
Has everything I need.
Very responsive, reasonable price, excellent delivery and progress reporting.
Very convenient to order and pickup.
It was straightforward to understand the details of the bike and there are many options in the outlet shop that makes getting an excellent bike at higher value.
Fantastic equipament. The guy is frindly
Had what I needed ✅
The bikes and the support I get from the Naperville-Trek store!
Great product, my 5th Trek so far.
Great Prices!
Quick shipping and great sale price!
Greg helped me pick out the bike that I purchased, he answered all my question's. I have been very happy with the quality of the Trek bike.
First time owner of a gravel bike and I am thoroughly surprised with how much I like my new Checkpoint ALR. The geometry is surprisingly comfortable and the overall ride was great. Trek West Chester in Cincinnati was awesome to work with
Easily found what I needed at a fair price
Support is always helpful
Great experience great bikes
It was a great experience! I bought two great jackets on sale and picked them up at the store for free! Wore one today on a 30-mile ride; it was a perfect light jacket for this weather!