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Customer Testimonials
Got what I wanted easily and quickly.
Love the clearance items
Warranty service was done quickly and the problem was resolved.
The service was great. Warranty repair done quickly.
Bikes were packaged securely, ready & easy to assemble post delivery.
Contractors chosen to deliver the bikes were unpredictable, e-mail stated a drop off time, came early (not good in any situation)…..$1K worth of bikes, with printing that left no doubt that they were bikes, were dropped wrong side up (missed the giant THIS SIDE UP ARROWS) with just a “hey, your package is dropped off email during my workday.
Imagine the colossal F-up if they were $7K triathlon bikes instead of used beach cruisers….
Like the bikes, not so much the delivery.
Purchase was very easy and it was quickly shipped to the bike shop for assembly
I like the step through frame, the cables running inside the frame and not zip-tied onto the frame, the color is great. The ride is smooth and shifts easily.
Great service, great products
Your customer service is Top Tier. Thank you for all you do.
I bought the wrong size and it way easy to return and size up.
We did refer a friend and they purchase a bike from you
Love the products, love the bikes
Great product, decent price, and great option to ship to store for free shipping… plus an excuse to hang out at local bike shop!
Great service. Knowledgeable, patient and friendly mechanics. Only store I trust my bikes with.
Made suggestions that we helpful to a correct fit
Constant feedback on delivery and good products
Great to use web experience and love that you have an app where you can do bike challenges to get cool prizes and discounts.
easy to order. ships in a timely manner.
The price was great and the condition of the used bike was excellent. Knowing it came from Trek removed all doubts. Unpacking and assembly was a breeze. I would highly recommend.
The website was easy to use, there was a discount code and the shipping was quick! The helmet we got is perfect for my 11 year old as well.
Communication, speed of delivery and of course the product.
Easy to navigate and find what you need/want. Prompt shipping.
Availability of products!
Great products and prices. Love delivery to my local Trek shop.
It was easy to order a small part & avoid a large shipping charge by having it delivered to my closest store (which is 2 hrs away). Gives me the complete Trek catalog to choose from.
Accessibility and availability of essential cycling products to keep riders on the road.
The staff at the Saratoga Sorings store are always a pleasure to work with.
Easy to shop. Liked the free shipping to a local bike shop. Easy to make a return to the same bike shop (although they were not familiar with the process).
Good product at a good price.
Easy purchase, quick delivery, quality product.