based on 2324 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Aquatic programs
Just enjoy the water fit classes. Getting my steps in and the people who are in the water are very social. The staff at the desk when I come in are very friendly.
Emily and Nicole are fitting in great and are always there to answer questions and lately they have opened the roof and that is great.
I have been coming to the Ymca for a long time and truly enjoy my time there.
The workouts are great and so are the employees !
Friendly family feel and facility is clean. Trainers are knowledgeable and friendly.
We have been long term YMCA members, first with our kids activities and recently after we retired. The YMCA is a great resource and well run
Our kids love the after-school program!
Friendly counselors, convenient, affordable, fun!
Friendly and warm staff, they make you feel your child is in good care, they truly have their best interest in mind
The classes are great as well as the pool
Experience
The program's location on school premises is a significant advantage. I appreciate the director's knowledge of childcare and their ability to connect with kids and parents. The staff is productively managed, and the pricing is cost-effective. Moreover, the program's availability during school holidays/days off at their location adds to its appeal.
I 100% trust all the counselors. I love the timing. The proximity. All of the activities. Especially when they’re outside. Thank you for hosting any vacation clubs!
My grandson just seemed so content with the afterschool program. I think he felt accepted and relaxed when there, and thought of it more like friend time! Good job!!
The staff is very nice and makes a fun experience for the kids!
Clean, nice people, plenty of machines in gym
Good drop in service, but a bit expensive.
I liked the exercise machines & the help I got from Mr Clay
The teachers are amazing
More structure to after school care
I am always pleased to have a fun, inviting and safe environment for my son to spend time when he’s off from school. There aren’t many places who offer child care on the random days off from school!
Everything they were great and highly recommended
We should not be charged for deep water classes,
especially when we dont even have a instructor
who knows what she is doing!!
the only ymca in connecticut that charges for that
not Fair!!
You need more actives for the kids. Summer camp is so expensive and all they do is stay on campus and the facilities is so outdated that kids can’t come in. They stay out side in the heat.
Pound for pound best YMCA 💪🏻 #doyouevenliftbro #notreally 😆
Would recommend this Y to anyone. Miss Debbie especially is an absolute dream to have caring for my little girl. Thank you all so much for everything you do.
Expensive family membership, would be nice to be able to pause membership for a few months
Get rid of the stretch tower and put in a captains chair with a pull up tower that has a straight bar across the top. You'll get more people using that vs the stretch monstrosity.
Upgrade your bands / medicine balls random fitness items. Some of the equipment looks like it came from a tag sale as a freebie. It just looks very cheap and gives off the wrong vibe. Get a matching set of items to look more professional and donate the old items to a lower income demographic YMCA.
Very accommodating, many classes to choose from, wonderful instructors, clean facility, good notifications if classes are changed or cancelled, friendly respectful staff.
Great offerings! We love the Water Fit classes. Everyone is so nice and always helpful.
The Director and staff are very accommodating love the politeness and positive attitudes 100 percent