Central Connecticut Coast YMCA
1240 Chapel St
New Haven
CT 06511
United States

Average rating: 8.8 out of 10 based on 2324 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 22, 2026 — Rated 10 out of 10 by G.V. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The pool is very well maintained as well as the woman's locker room and family bathrooms. The pool staff has been very friendly. I love that I can get into the pool very early in the morning to start my day!

Report a concern   May 22, 2026 — Rated 7 out of 10 by M.B. New Haven YMCA Youth Center Early Learning
What could we do to improve?

cameras in the classrooms, especially with the toddlers.
there have been a few occasions where my child has had an incident report and I just have to go along with what was written in the report and trust that the teacher is being honest but it would build a better rapport between the facility and families if there were cameras that the parents are able to pop in and monitor through an app or device.

Report a concern   May 22, 2026 — Rated 10 out of 10 by E.M. Bridgeport YMCA School Readiness
What do you like about your Bridgeport YMCA School Readiness experience?

They are the best. at their job.

Report a concern   May 21, 2026 — Rated 10 out of 10 by S.K. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Great value with lots of high quality classes to choose from, in addition to the pool and fitness center.

Report a concern   May 21, 2026 — Rated 10 out of 10 by J.T. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

The course offerings, instructors, and hospitality of the staff. This is the BEST place for older adults to stay healthy. Outstanding experience and the nicest members.

Report a concern   May 21, 2026 — Rated 10 out of 10 by M.C. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Everyone very friendly and nice. My favorite is the water aerobics for seniors

Report a concern   May 21, 2026 — Rated 10 out of 10 by A.B.J. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

The vast variety of activities
Opportunity to meet new people and greet old friends
Especially grateful for Pilotes instructor Pam who makes a challenging class fun and non-threatening for all participants

Report a concern   May 21, 2026 — Rated 9 out of 10 by P.S. Stratford YMCA Membership
What do you like about your Stratford YMCA Membership experience?

Love going to the gym

Report a concern   May 21, 2026 — Rated 10 out of 10 by K.R. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

The friendly atmosphere and cleanliness of the facility. They offer some fun activities and classes to take on a rainy day.

Report a concern   May 21, 2026 — Rated 10 out of 10 by D.K.H. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

I love the variety and number of classes and programs, as well as the staff and facility. I do wish you accepted Silver Sneakers and had a sauna and separate carpeted locker room from the pool locker rooms.

Report a concern   May 21, 2026 — Rated 10 out of 10 by P.Y. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

I am greeted when I arrive. The facilities are clean and the exercise room equipment is in good condition. The operating hours work well for me. It is a place that I enjoy

Report a concern   May 21, 2026 — Rated 10 out of 10 by R.M.D. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Nice clean place, with friendly workers and members. I also like the national affiliation.

Report a concern   May 20, 2026 — Rated 10 out of 10 by P.F. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The variety of classes and the enthusiasm of the teachers.

Report a concern   May 20, 2026 — Rated 5 out of 10 by C.C. Fairfield YMCA Membership
What could we do to improve?

The fitness areas (multipurpose room, trx room, training room) need a major facelift and need new equipment. Would also like to see more variety of classes.

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.L. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Lots of classes
Friendly staff

Report a concern   May 20, 2026 — Rated 7 out of 10 by M.M. Fairfield YMCA Membership
What could we do to improve?

renovate the locker rooms, they're disgusting

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.K. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

The classes and the instructors are first rate.

The timing of the classes are for the most part very convenient and make it relatively easy to attend.

Report a concern   May 20, 2026 — Rated 8 out of 10 by C.O.T. Woodruff Family YMCA Membership
What could we do to improve?

The monthly membership is a little high to continue paying year round.

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.G. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Lots of exercise choices.

Report a concern   May 20, 2026 — Rated 10 out of 10 by E.M. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Helpful staff
Friendly environment
Swimming schedule

Report a concern   May 19, 2026 — Rated 8 out of 10 by Y.O. Woodruff Family YMCA Membership
What could we do to improve?

I would like to see more classes available and Sunday daycare available.

Report a concern   May 19, 2026 — Rated 10 out of 10 by B.V. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Friendliness of front desk personnel, trainers etc

Report a concern   May 19, 2026 — Rated 10 out of 10 by J.S. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

All the friendly people and the small hometown atmosphere.

Report a concern   May 19, 2026 — Rated 10 out of 10 by C.B.W. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

I joined in October 2025 primarily for the pools, I am a lap swimmer.
I have been consistently pleased with cleanliness, organization, and the facilities. The staff are always pleasant and kind. I use the facility about 3 to 4 times a week.

Report a concern   May 19, 2026 — Rated 9 out of 10 by D.N. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

I like the fitness classes that are offered daily. The instructors keep it interesting by offering a variety of exercises. They are professional and personable.

Report a concern   May 19, 2026 — Rated 5 out of 10 by A.B. Soundview Famly YMCA Membership
What could we do to improve?

I went today to Zumba Gold—fitting it in to my tight schedule as it’s one of the few classes offered that I’m interested in & now I have to pay because my insurance no longer covers the membership. It was once again cancelled & no one sent an email to inform us—instead they play a lame video. The Y staff member was pretty rude & defensive & basically said you have too many classes to inform everyone about every cancellation.

I’ve said dozens of times in these surveys that you need to offer more classes—variety. A second Zumba Gold class would be great. I know Natalie isn’t available but maybe someone else is.

Report a concern   May 19, 2026 — Rated 10 out of 10 by E.S. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

It’s all about the people! Great team there!!

Report a concern   May 19, 2026 — Rated 10 out of 10 by A.B. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

I love both the Balance & Flex classes and the Zumba classes.

Report a concern   May 19, 2026 — Rated 9 out of 10 by M.P. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

All

Report a concern   May 19, 2026 — Rated 10 out of 10 by T.B. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Swimming, lifeguards are professional and friendly


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