based on 490 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the water aerobics classes! Emily is awesome!
Great variety of classes and instructors are the best!
The trainer, Robin. The variety of equipment. Cleanliness.
Staff
Good equipment
Be more welcoming. The people at the front seem as if they could care less.
sense of community
Clean, convenient, close to home.
More important, staff is friendly.
We love the classes. The staff are so nice. The facility is clean and inviting. I love the community feeling seeing all ages and body types. I can’t recommend it enough to people!
I love the welcoming and non-judgmental atmosphere of the Y. Specifically, I love the fitness classes, I’ve met some great people over the years.
The PEOPLE
Very welcoming!
lower the tvs so you dont have to strain your neck
Very friendly staff and members; great variety and quality of classes; gorgeous swimming pool.
The Y is a perfect place to meet people. Staff is friendly and helpful. It is kept very clean. Love the pool
I appreciate the friendly staff and the happy environment at the Fairfield YMCA. And I love seeing and hearing the nursery school children as I enter the building!
The gym is large, very clean, and never crowded, with well maintained equipment.
The schedule of group fitness classes is varied and offered at convenient hours throughout the week.
I also appreciate that the Y provides an important role in the community and my dues contribute to the mission of the Y.
Improve customer service. It is terrible.
Clean. Variety of equipment. Friendly,helpful staff..and members.
it's just right for each of my family members
Very easy access. Very nice and helpful
staff. Simple very clean large gym. Equipment older but good and always working. A very easy comfortable environment.
Great staff. Excellent classes. Clean.
Facility - So Clean and well-maintained:)
Staff - Welcoming; Responsive; Wonderful Teachers and Trainers
Class Selections - Well rounded and something for everyone/all ages.
It is a very welcoming place and the atmosphere is great. Everyone is so very friendly. It is very clean, the pool is suburb. Thank you.
I do aoa classes with a friendly group of folks and great instructors!
Fantastic exercise options!!
The variety of exercise options
More consistent hot water in showers.
I love cardio dance with Maggie!
The Woodruff Family YMCA is a very bright, welcoming and friendly place. Great yoga & exercise classes. A nice gym and a beautiful pool.
I like the people and the teachers I exercise with.
The building and the pool are very outdated but the people are wonderful!
Equipment in weight room could do with some maintenance, locker room has some lockers that don’t lock, locker room has odor from insufficient air flow, the heated pool looks like it might need cleaning (noticed it is not as blue as the competition pool raising concerns about cleanliness of the water).