based on 1198 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It would be great if there were more options for the campers when it rains. I was surprised to hear from my children that many campers bring video games, phones, and iPads to camp too. I think those devices should be strictly prohibited. My children need to be getting a lot of exercise and outdoor time during camp, and I know they are probably lured in to the screens of their peers. The camp rules mention toys and electronics being prohibited, and I wish that rule was enforced.
All of the camp staff are always very welcoming. They plan great activities.
I would’ve liked as a new camper parent that an orientation or a tour or an overview of what the camp is about I did not get that so every day I had to ask her what did she do today just to get a feel of how things are going there. Also, I would express that the camp is like an outdoor camp, but I’m not even sure about that cause I never got a chance to go up the stairs so I don’t know what’s up there so that’s what I meant by like a tour to see if we wanna be out in the nature, I didn’t expect nature nature vibes. My child hated that it was mostly outside
Better supervision to the older kids
Our 5 year old is having the greatest time! It was so easy to sign up and we have such peace of mind knowing he is well cared for, busy and entertained for the whole day with kids his own age. The camp counselors are so friendly and helpful. The value for the money is amazing. I am so glad we get to send our son here for the summer!!
My kids loved it- pick up and drop off was extremely easy and the staff were amazing with my girls! Only regret I have is not signing them up for additional weeks’
Camp is u organized, they have nothing for the kids to do when the weather is bad, no games nothing. Kids using their bookbag as goal posts dont even have soccer goals for them.
Que mi niña disfruta mucho estando ahí
My daughter loves the ymca camp. She has been going for about 5/6 years and she always has a great experience! She went to a few different camps before finding The Y and use to hate camp. But thanks to the Y she now loves it! She is getting older and is interested in the CIT program and says she wants to get her first job there as a counselor! Thanks for making her experience amazing!
The VERY welcoming welcome! It exudes throughout the place.
The camp was nothing like what was described and my daughter was as very disappointed. I will be calling to file a formal complaint next week.
My kids both love it!
Friendly and supportive
Perfect
Welcoming atmosphere- courtesy and friendly employees-good communication
Staff and facilities
Friendly, good classes, clean
limit people working out in gym to one machine at a time instead of three or four and people sittine at gym machines using their cellphones
Communication. I had a hard time signing my kids up for camp. It’s more of the administrative part of the ymca
Great environment for exercising and getting in shape. No pressure
I love swimming laps in the morning. The pool is terrific.
There are gaps in the pool schedule that do not identify open/closed lanes or activities (camp or outside groups) scheduled. Please include this information in the app schedule in order for members to plan when they which to use a lane in the pool.
programs
Gym room is always clean, even in between the standing gym equipment. Thank you!
The people and the classes!
The staff is very helpful and pleasant
Need more instructors. Classes are cancelled and no one available to teach the class. There is no communication with the front desk. No one, management, does not tell them anything so they don't know anything. Even the instructors don't know what's going on. There are 5 instructors that can teach one class and all the other classes there is only one instructor and no subs to do the class when they are out. No one listens to the seniors when they ask about additional classes. It's all about the kids and daycare. We're paying for these classes out of pocket because you don't accept our insurance and then you're always cancelling.
The people and the community.
A nice & friendly place.
The kids were obsessed. The counselors were so welcoming and my kids have never done camp ever so it was so amazing to see