based on 78 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff; good lifeguards.
Improve the men’s locker room.
Replace all the lockers that were removed when the combo lockers were installed.
There is not enough room , especially as more people are bringing their own locks because
the combos are so erratic. There are for and five lockers in a row that are being used Siri g peal times. Ex. 8, 9, 10, 11 am. Classes start/end on the hour, swimmers start their laps.
Staff continues to be very good.
Very accommodating and attentive.
Jenn and Jill are great.
The pools at the Y are amazing! I love that there are two pools — the water aerobics people have their space and the lap swimmers have theirs. it’s ideal.
Facilities. Staff
More fitness classes. I would like to see Step again.
Many options
I love the classes and the instructors are excellent!
The friendly and caring staff! They are always accommodating and understanding.
Safe and friendly place parents can feel comfortable bringing their kids whether to work out with someone watching them or for activities made for kids on a regular basis.
Enlarge? While that's probably not possible, it does get super crowded at times. My biggest complaint is the water in the showers and if there is anything you can do to enlarge the capacity for hot water, that would be wonderful. It's plenty hot early in the day until about 8 or so, then it's icy cold until almost 4 in the afternoon and then it gets warm again. I hear a lot of people in the women's locker room complaining about cold showers. Nobody likes them. Is there anything you can do to improve/?Thank you.
The cost. It’s just too expensive
I saw the my daughter enjoying this class.
The staff are very friendly and informative. The gym is clean and the noise levels are much better than other gyms I've been to.
My daughters love theirs coach’s and they had so much fun learning
Classes at different times
Convenient hours.
My daughter tells me you have the best coaching staff ever. They are friendly, soft spoken and motivate the kids!
Childwatch!
A great facility and very dedicated and helpful staff.
The coaches are loving, kind and very dedicated to our children.
Very pleased that it is affordable as well.
Thank you!
CT
Communication and scheduling events, specifically if the event is by age group. Tons of miscommunication there.
Very kind staffs
Coach Jane is the best!
Lots of confusing technology. Also hard to always know what is going on. I would love for the diving, flips and strokes clinics to be integrated into the practices, rather than having to sign up for a week of clinic work outside of the normal practices. Another idea is that to build team comraderie - perhaps there could be more integration of the teams. Because my older son didn't have practice with kids in his age group, he didn't enjoy meets because he felt on the outside of the other kids his age as he didn't know them very well.
We need cleaner family bathrooms.
Timely communication. Also explaining how meets work and the process of signing up for meets to families new to swimming.
Enjoy working out at the Y. Plenty of classes and the pool and fitness center is the best.
Very nice atmosphere. Looking forward to your juice bar
The staffs are amazing respectful caring supportive people
Classes offered and friendly staff