based on 490 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You made it very inconvenience for members to juggle around their schedules. During the summer, you had those campers in the pool during the time when we usually had our classes. You pushed our classes to later in the day but we could not come since we had gone the same time during school year. Yet we still have to pay our membership fee. We understand it's all about finances but you need to be fair with members like us who had been your members all year long.
Machines could use bluetooth or plug ins to hear TVs. Facility could stay open later than 4pm on Sundays. More yoga classes during the day (surrender yin or restorative).
Many of the timers on the weight machines don’t work as well as some of the options on the stationary bikes.
I visit the YMCA 3-4 times weekly.
The fitness facility is very clean including the weights and equipment. The members have access to the 2nd floor “all purpose room” to work on their individual routines.
The staff is friendly and helpful. I work out weekly with Jenn Fleischer who has developed a program of pickleball drills which has improved my game.
The pool with the glass enclosure and retractable roof contributes to the swimming experience.
pool availability
friendliness of staff
quality of teachers
Everyone from top to bottom of the entire process is the best! Love love love the Y
Variety and timing of classes.
All staff are courteous and kind. Child watch staff are the best!
Old facility. Run down.
The receptionist was spectacular! Kind and patient
The pool is such a beautiful well maintained pool!
Very friendly staff and they have everything you need
Clean equipment, access to weights, machines and locker room at all times.
Trainers and exercise programs excellent clean and pleasant facilities. Staff helpful and courteous.love going there to take yoga and TRX just enjoying my exercise program. EH
Pool classes are great
Everything from the moment you step in one is greeted with a friendly and welcoming “hello”, “good morning/afternoon”, making one feel as belonging. In the halls you are given a smile by the staff encountered. Classes are a blast and super enjoyable.
THE CLASSES ARE NUMBEROUS AND WONDERFUL. THE STAFF IS FRIENDLY AND HELPFUL. I WOULD RECOMMEND IT TO EVERYONE.
Love the friendly atmosphere and personnel. The pool friends I have made.
Expensive
Pool classes
The small groups makes for comfort and enjoyable.
Being in New England, it would be nice to have an indoor track. I have used two other Ys around the country and both have an indoor track.
There is not enough stretching space, it seems to be always in high demand, and I usually feel
I’m close to infringing upon space for nearby equipment. Especially if a trainer is there with a client.
The quadricep and hamstring equipment is in high demand and I often need to wait to use either. It would be nice to have two of those to use.
Thanks for asking!
Friendly environment
So many options, friendly staff and members, super clean facilities
Please get a suit spunner and bring the hours of Stratford y in line with other Ys in the area, especially the Sunday hours.
The classes Carole Riches teaches and the other members.
Outstanding staff. Variety of exercise equipment. Maintenance of men’s locker room-albeit quite aged. Highly recommend this Y.
Friendly staff, clean environment, awesome gymnastics program, and great health classes.
The people. So helpful and friendly.
Facilities are well maintained.
There is a lot of opportunity to take classes and swim.
The staff is super and the classes offered are great. Members are nice as well.