based on 2324 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It would be great to have a deep-water class one night. Plus have a Pilates class and stop taking on new members as the classes are over loaded
I love the group classes, especially Balance & Flex and Zumba
It's a very warm and welcoming environment.
Instructors are fantastic, the staff is also fantastic. It's clean
Staff is great, class offerings are really good as are the overall choices at the Y
The Woodruff YMCA is the most diverse group of members and staff that help create a space for all to enjoy without feeling intimidated or judged. There are children, teens, adults and many seniors enjoying the many programs and equipment they offer.
Loooove the pool! And staff is super friendly.
Create an outdoor basketball court. Not the two uneven hoops in the parking lot you have now.
Cleaner gym area. Mats are filthy. More help in the gym during peak hours for the youths who work out there. The youths are great, and it’s an amazing place for them. Some hands-on help for them could be beneficial.
The friendliness of the staff. Just love them!
Great classes, clean facilities, friendly staff, great instructors.
From The minute you walk into the YMCA everyone is welcoming & Friendly. Love the classes and all the support!
The ease of taking classes, working out in fitness room or using the pool is great. Also, good friendships are made and that’s a bonus! 🥰
I'm very happy to be a member of the Soundview Family YMCA.
there's are great class for everyone .
I love the Y
In Fairfield my children went to nursery School there
I enjoy swimming there there have so many classes for seniors and families and kids and they have an amazing weight room
I love the staff I love the other members I love all the programming.
Friendly people - gym machines clean and in working order
Repair broken equipment quicker.
Please purchase hand weights in 6lb and 7 lb. It ggoes from 5 ilbs to 8lbs in the large room. I have asked before.
pool and fitness center and staff
Perfect staff answer question fast really a great atmosphere love the workouts in the pool and all the other programs and classes they have
Great variety of classes
Clean, safe place to work out.
Friendly atmosphere!
The wholesome, family-friendly atmosphere (unlike the “singles scene” of most gyms). The fabulous swimming pools. It’s quiet and restful. No music blaring over loudspeakers. Excellent personal trainers, esp. Jessica D. That you can put your membership on hold for three months. It’s sliding scale fees and bi-annual free membership drives.
I receive these e-mailed survey requests regularly, but not e-mailed notifications of when parts of the facility are temporarily closed. For example, earlier this week, I was disappointed that the wellness (fitness?) center was closed, when I arrived on Monday to work out, and had to return home. Yes, I know that the info is probably on the app, which I don't use, but there's no reason why we can't receive closure e-mails, if we're receiving these survey e-mails.
location- the class that I need instructors good.
The Y is a very clean facility and the staff is friendly and helpful.
I love the pool and the aqua fit classes.
Classes, camaraderie, instructors, Fitness Center, hours open, community events.
Excellent gym, classes & pickleball. Very clean facility ,
The classes in the competition pool, and the wonderful teachers!!
Good people, well equipped gym
I love the classes offered and the friends and people i met.