based on 2324 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that the staff is friendly and that the weight room has a lot of equipment. What I don’t like is in the details. The yoga mats in the weight room are so grossly dirty that I have to carry my own everyday - that would be SUCH AN EASY fix but when I said something at the front desk they told me they doubt it could be done - what?!?!
It would also be very nice to have some options on the kettle bells - they’re practically all the same weight and none are really suitable for smaller women. Finally, maybe an extra set of 10 and 12.5 dumbbells because there is often a wait for them. Other than those tweaks, I am very happy.
Everyone at the Woodruff YMCA are so friendly. My favorite class is Aqua Zumba with Pauline! She's always energized and fun to exercise with. I also like that the building and locker rooms are kept very clean.
Provide a wider variety of group exercise classes.improve the facility; it’s a bit tired.
work out a deal for silver sneakers stop people from using more than one machine at a time in gym
Close by, has all i need
Usually not crowded when I go.
Many exercise programs to choose from. Friendly staff, clean locker room, great hours.
I participate in several classes in the large activity room 1 each week. while I have noticed other areas of the building undergoing improvements and upgrades to the space and the exercise equipment, the room that gets the most use by all segments of the membership is ignored. The rack where the benches and risers are stacked is broken and has been for many months. The clamps that secure the weight plates to the exercise bars are worn out and can slip off. Lastly, that room doesn't get any regular cleaning or other maintenance.
It’s nice to exercise in a place for people of all ages.
The variety of classes and other activities is great.
Excellent classes
The YMCA offers great classes & the staff is so friendly.
I primarily use the gym space. I love the selection of equipment. Especially the weight section with squat racks. So nice to have a place to lift free weight.
Clean facility with a variety of programs.
Clean showers better
Great classes!
Great instructors!
We love that there are family changing rooms and family programming; the kids love Zumba.
different offerings
Based on the many classes that are available in the pool
I’m happy with the monthly cost I pay. I only use it for the aqua fit/zumba at present. I recently had to take a few months “ holiday” as I had major surgery. I received a get well card from YMCA which was lovely ! Everyone is welcoming, I have also ( being from Uk ) met some lovely ladies at the aqua classes
Gym equipment could be upgraded. Pool is in good shape. Group exercise room has been closed for months.
People are great but the facility old. I swanned on their team as a child which would be about 45 years ago; it’s exactly the same. They need an update.
I love the YMCA: wonderful, responsive instructors, friendly reception staff, and a diverse range of classes.
Flexible hours and clean facilities
The Woodruff family Y is awesome. The pool staff are especially helpful and understanding. I really like the members, they are friendly and approachable and treat other members like family.
I like the classes I have gone to because the instructors are knowledgeable. I go to PT once a week, Denise is great and has helped me to improve my strength.
Friendly staff variety of programs for all ages and cleanliness of facility
The employees are friendly and helpful, I can change things at the desk instead of having to go online. The gym is always clean, especially after the annual deep clean. The communications are clear and helpful. Honestly, the Y is great.
The facility is always clean and the staff extremely friendly. I love the competition pool.
Employees are helpful
So many options for staying fit and healthy. I use the gym and swim in the pool regularly and enjoy the yoga classes.
Courteous and friendly staff. Clean facility with adequate equipment.