based on 1198 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Please pave the parking area. Give us a timeline for when the reconstruction will happen. I have seen other Ys, and they are much better equipped and kept. I love the community and convenience and would like to keep coming!
Friendly staff, people clean
It’s very close to my home, good parking, and I know it’s going to be updated soon. Staff is friendly. Love seeing the little ones at the different programs. Still family friendly.
To expensive
Evening aqua exercise classes that are free
The Y is super expensive and while the equipment has been recently upgraded, it’s still very pricey overall.
I swam at Woodruff during Fairfield Y maintenance closure for one week. What an absolute pleasure. I wish it was closer to me.
Staff is very warm & welcoming & encouraging. Facility is well-equipped and well-kept.
The TVs in the gym have been nonfunctional for at least a month. Every weight room has functioning TVs. What’s the issue? When will it be fixed??
TEAM - Leadership
TEAM - Caring
TEAM - Organized
TEAM - Children
TEAM - Children - CARING
TEAM - Community
Friendly and offers interesting programs
Exercise classes for "Older Adults". Great variety and fun and experienced staff.
Enjoyed using the pool!
The preschool has been wonderful so far for our son. Great wellness center and pool also!
The friendliness and comradery. Also the classes
THey have all the basics!
I Like The Classes it's Nice First name removed
Facility needs renovation especially locker rooms; also lower monthly membership fee
Offers excellent aquatic classes. The staff is great and welcoming and helpful.
I love this YMCA. It is key to my well being.
Staff ans patrons are very friendly and genuinely show care and concern for all. They all go out of their way to be kind and engaging and it makes coming to the Y like going home.
have instructors show up for classes
Too expense.
Bring back the deep end evening water class, it’s why I joined the Y in the first place.
Great community. Great classes and instructors.
Handling of incidents that invovle racial insensitivity. My daughter reported that a child made some skin color-related statments that made her feel emotionally hurt as a result of these comments that were made infront of other people allegedly. The handling of this issue was concerning, and it appeared to be dismissed as an unsubstantiated claim that could not be verified by camp leadership. this is the complaint as it was first reported.
I wanted to bring an incident to your attention that occurred today, July 1, 2026.
When *** came home from camp, she was very upset. She shared that one of her peers told her he didn't like her skin color and that she would "look better white." This comment deeply affected her, to the point that she said she wanted to change her skin color.
*** did not know the child's name, but she reported the incident to a staff member, who told the child to be nice.
I understand this may have been an isolated incident and that children come from different backgrounds and experiences. However, I find this type of comment unacceptable and wanted to make you aware of what happened. My hope is that the situation can be addressed appropriately and that all children are reminded about treating one another with kindness, respect, and inclusion.
Thank you for your attention to this matter.
Kind regards,
Convenience
Very friendly staff and broad range of services.
Always feel welcome and part of the community!
The hours for the gym are not great. I would like to see 10 pm closing and 9 pm on Weekends. some people operate different hours. i go for the gym, not the pool so It is forcing me to have a second gym membership. I am considering ending my Y me mbership strictly for the inadequate hours.
I always feel welcomed there.. the facility is terrific, well maintained and clean. the staff is wonderful too !!! I highly recommend
Very good atmosphere, friendly staff, good equipment and it's reasonably priced for everything it offers.