based on 1198 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On multiple occasions I have encounter not nice people at the front desk when checking in.
The person I have encounter a number of times is grumpy, doesn't say good morning or hello (just stares) and is short tempered with kids and adults when asking simple questions. Such a bummer in a family orientated neighborhood.
Everything
We LOVE the staff-all of them!!
Great atmosphere, friendly and courteous staff
Staff is wonderful and the facilities are clean.
the friendly staff and members
Longer hours on weekends
Excellent classes for seniors
We highly recommend the Woodruff YMCA. The staff is great they are friendly and very helpful. The facility is clean and offers such a variety of things to do. The fee is very reasonable for all that is offered. Our favorite is the pool, you have the option to swim laps, take a water fitness class, get resistants by walking inside the pool, or just simply stretching in the water is good activity. We have met very nice people since joining and find we look forward to going to our activities.
Clean facility
Wonderful staff
Lots of choices for group exercises
Gym machine survey for new equipment
The exercise classes
Diverse exercise workouts, pickleball and social engagement
Friendly and supportive, clean and well-organized!
Everything
Membership for retired seniors is very high and in the summer it is very difficult to be able to use the “warm” pool for water exercises and PT due to the summer camp. There should be a way to at least reduce membership fee for summer or even pause it until school starts up again.
The various fitness classes are terrific and it is great to have TaiChi as well!
The gym is also very good. Maybe have a reminder sign or a paper to use to remember the initial instructions about machines & how to use them properly.
People are friendly. Facilities are clean and not too crowded. Makes for an ideal place to meet your goals.
pleasant people
Fun classes, great instructors, everything is so clean
My family loves to spend time in the pool and gym.
My daughter always want us to take her to ymca.It was her favorite place during her summer vacation. The membership is really worth.The staff is very nice and helpful too.
Wonderful people in the classes and some very good instructors.
The convenience of the location from where we live. Also, there’s a great staff and instructors.
Great team atmosphere
Water aerobics classes, especially with Sheila in shallow pool and Jill in deep pool.
The YMCA needs upgrades and a better parking system during summer camp.
Very friendly staff who know your name before you sign in. Good variety of classes offered.
Better and more classes - would love the interval training class to happen in the AM, yoga at 9:30 or 10 instead of all at 8am. Would like more classes to be 45 min instead of 60. More hours for child watch- like on weekends
The staff is wonderful, helpful and knowledgeable. The classes I take are very good and the types of classes offered have a good variety and the class times are good for many different schedules. Also, the facility is always kept clean.
The instructors and the classes
Nothing you could do. Some people in the classes are very possessive of their “spot” and will ask me to move even if I was there before they arrived. Hard to find a spot in a crowded class like Zumba.