based on 1198 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Child watch is great, wish there were more hours for it.
The staff are very knowlegable and very good with the children.
Stratford Y needs to be cleaner and cooler in the summer. The downstairs classroom is fine, but the upstairs equipment room is too warm to be comfortable, even just walking on the treadmill. The class offerings are limited. All of the focus seems to be on the programs for children.
Staff and members are all so friendly. It makes you feel you are part of something good.
Coach Marta creates a great atmosphere for the kids and families.
I have very much enjoyed water aerobics, swim classes and the pool!
Fairfield Y as an institution has everything in place to ensure a safe, clean, orderly, accredited swim education program for children and adults. Specifically, the Fairfield YMCA under its capable leader, Amanda, and all the instructors provide personal, compassionate, and FUN leadership to the children in swim classes and camps my family has attended year round for several years. I could say so much more. Thank you, Amanda and the whole Fairfield YMCA team.
Very clean pool
Well, we joined not knowing what was going on this summer with the camp at the facility.
Our goal was to walk in the swimming pool..but due to the summer camp that isn't really possible during the day (8:30am-5:30 or later PM).
We are disappointed, and are going to speak to them in person within the next few days.
We also got a couple of friends to join, but overall, they are disappointed also.
Poorly trained swim instructors, lifeguards did not always get pay attention to young swimmers in water. Limited flexibility in class scheduling
My son has improved his swimming skills and confidence so much in just one class season at the Y. All my children have learned/ are learning to swim at the Y and after having my son do swim lessons at the local rec dept for a year, I know the Y is the best place to learn this valuable life skill.
Amazing leadership and staff!
I am happy to continue my physical therapy recommendations using the arm bicycle, stationary bike and treadmill. Hope to use the pool and weight machines for my chest soon.
United Healthcare dropped my coverage so I am paying the monthly fee and appreciate the monthly low income discount.
Ms. Susie was a fantastic, patient, and diligent instructor, who was a joy to work with as we helped our little guy learn to become more comfortable in the water.
It’s a welcoming family.
The facilities are clean and inviting, and our experience with the swim instructions has been amazing!
The instructors are always great. Pool is clean. Always a positive experience for my teen.
The facility, programs, and staff.
The staff was very enthusiastic and kind, we had a great experience!
Making sure the classes are available for the kids on set day. Communication of class cancellations were great.
Coaches need to listen to the swimmers. Our daughter mentioned to a particular coach that she hurt her back/side mid practice. The coach said “you’re fine” and told her to keep swimming. Well,
the “you’re fine” turned into 3 weeks of missing practice and physical therapy 2 days a week. To say I am unhappy is an understatement.
Great experience with getting my child over her their fear of swimming.
Convenience, close by, teachers, variety of times
The swimming teachers were very patient and calm, taking the time to build trust. Within 2 weeks, my daughter was happily jumping in and learning to float. Highly recommend!
We love it but except only the water is little bit cold.
Good schedules. Good instructors.
I enjoy the cleanliness and welcoming staff. Once I get used to the temperature, I’m getting better with watching my toddler by the pool. The family restrooms and shower are great too!
I do wish, especially with the young kids (like my 3 year old), that the staff to swimmer ratio was smaller. 1 adult to 5 toddlers is not ideal at all and there’s a lot of wait time in addition to not getting adequate focus on learning skills.
Chris Jean, Mary and all the staff have been great!
Very nice clientele.
Staff are friendly helpful and professional. The facility is clean.