based on 2324 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Awesome staff from the top all around great people
Love it!
The counselors are all very well trained - they are friendly, outgoing, and conscientious. My son enjoys the variety of activities provided.
My kids been going for years they are all great
Beautiful pool and excellent exercise equipment
Value. 5 days a week from 9-4 is a great value for the money. The Y has tons of programming and swim lessons included. Constant updates and great staff. The Y is really top notch.
Outside almost all day!
The pool needs a major overhaul
Very good place for many recreational and sport activities for children, safe environment and very friendly staff.
The camp experience itself was really incredible 10/10. The administrative issues that existed at every step of registration, communication, payment, etc. was not. 1/10
Kids stay active most of the day.
More classes mid day. Better rowers. Perhaps some water rowers.
The staff is Wonderful! I've made lots of friends and getting great workouts.
Hours open. The early shut down on Saturdays and Sundays doesn't concur with any other Y. Stratford deserves what other Ys offer, we are not inferior members yet our Y's hours are inferior. It is difficult for church goers to get in a workout on a Sunday with the new hours. There was no community input on the new hours.
Also, the food pantry is not up to Feeding America standards and is unsanitary. Good intentions, bad implementation. Close it and have people go to Sterling House which is nearby.
Love the classes and everyone working g there is friendly. The facility is clean
Staff are friendly and very helpful.
From staff to other members everyone has a very positive and caring attitude. One feels welcome always. The place is kept immaculately clean. There are a lot more positive comments that can be said about this place.
I am a new members, but so far I am pleased with my dealings with your staff. Based on that I will begin personal training sessions in a few weeks.
Friendly people
Lots of classes
Friendly staff, great facility. The prices are great for day camp, swim lessons etc.
The pool! It’s big and well maintained, and I love the deep water exercise classes in particular.
Fix the pothole that has been in the front lot for 6 months tor more.
Winter ended months ago.
Friendly administrators, friendly staff, which trickles down to friendly members
Great location. Always clean and staff friendly and helpful. Made many new friendships
Convenient hours.
Wonderful instructors
Structure to the classes
Friendly staff
Lower the cost, allow members to pause membership twice a year so they don't pay for months that they don't use the Y
Friendliness of staff
The water fitness classes
The camp counselors are the best. It’s great to see familiar faces every year.