based on 490 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Que las clases sean más extensas
I just like things are handled. Nice meeting great people.i need my membership fee lowered.
Only been once so far but was so happy with the pool area, the lockers, and showers. Really enjoyed my aqua Zumba class and the entire facility seemed clean and bright.
Excellent group classes.
My granddaughter seems to enjoy her time there
The team
Caring coaches, emphasis on building confidence and attaining achievable goals, team spirit.
Friendly and supportive staff, excellent training and team building.
How everyone is so friendly
The coaches are great, very encouraging and knowledgeable. They have pushed my daughter to be a better swimmer while always being positive. She loves swimming with the team!
The instructor had a positive attitude and good advice on how to get our child acclimated to the water and swimming. He had a great time!
Great instruction!
Oliver’s confidence has grown so much already this summer. He comes home happy and excited to go back the next day. I can’t say enough wonderful things about the camp staff and how much they do for the kids!
He seems to have made a lot of progress in the half day swim school. I wish this were true about the afterschool program as well.
The staff and instructors are very very good
Personnel and activities are great. My kids can't stop talking about it.
It’s very loud in the pool, sometimes hard to hear instructions and make sure we are following along.
my daughter loved the teacher!
The FFLD Y FlyFins have been a 10+ for Ella (and our family). Every swim coach is truly fantastic in their role. They are incredibly knowledgeable about the sport and do an amazing job teaching all of the strokes while helping the swimmers become stronger athletes and individuals. They are encouraging, kind, and incredibly motivating. The coaches genuinely care about each child, not only as a swimmer but as a person. They take the time to get to know each child, understand their individual strengths and challenges, and consistently encourage them to reach their full potential. They make the kids feel great about themselves by celebrating their progress, building their confidence, and creating an environment where everyone feels supported, comfortable, and valued... and they have FUN!!!!!! We are so grateful for the positive impact the FlyFins coaches and team have had on Ella. They have truly boosted her confidence over the years, both in and out of the pool. We couldn't ask for a better team or coaching staff.
I love the program and director Amanda. All instructors seemed very sweet as well. I would love more detailed feedback verbally.
Really love the instructors so far!! And the pools are so easy to get to + there’s a lifeguard on duty and the instructor at the same time
The Y has become my second home. Made many new friends too. It’s what community is all about.
My children and I have had wonderful experiences with the swim program, and we've especially appreciated their instructors, Sarah and Miriam. They have both been patient, encouraging, and have made lessons a positive experience for my children. I'm also very happy with the variety and number of classes the Y offers.
One area I hope the Y will consider improving is adding a make-up class option for missed lessons. Offering families the opportunity to make up an occasional missed class would add even more value to an otherwise great program.
The staff - so many wonderful, caring people. The Y has so many great programs for both kids and adults. But the best part to me is the feeling of community.
The staff and the facility
Ryder comes home excited to tell us about his day. The counselors go above and beyond for the kids in the camp! Absolutely love it!
We love the gym and the swimming pool.
What happened with Nacho? He was very good with small kids and since he went missing swim classes at Strattford are not very good. Classes start late and finish after 20+ minutes instead of 40. Teacher doesn't go into water which is fine for kids that are 12+ but will not work with younger kids. Impossible to get private lesson booked as my son has adhd and needs 1 on 1 attention. Nacho was able to deal with my son. Ever time Strattford gets good experienced teacher he/she is gone in few months.
Love the classes. Love the teachers. Wish there were more tents and comforts for the kids during summer camp. Fix parking lot. Make the women’s showers all behind curtains
Thank you for all you do
Everyone is very nice to me. Very polite!