based on 1330 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best management so far!
Have classes for kids. There are no classes for kids. It's all for older adults.
Fitness classes
Everything! Especially the exercise classes, aqua Zumba and the pool.
The vacation club when schools are closed is a life saver for parents that both work. The parents night out are great. Amazing for $25 or so. Our son loves going and can't wait for summer camp.
From the front desk staff; to the array of classes for every type of person; to the encouraging, knowledgable, helpful teachers; and the members, I’m so happy we joined the Woodruff YMCA!
the daycare is wonderful, the faciities are great and clean (the cleaning staff (lady) works very hard). The pool is enjoable.
We appreciate it all.
I like that you have floor + water classes along with a total work out gym
Update building
More trained coaches. More individualized coaching. All the kids are mixed and some of them have not built the skills they need.
Coach Jane and Coach Liliana (? Apologies as I don’t remember her name but she is great) are awesome coaches. Encouraging and totally meeting the kids where they are especially the little little ones. My daughter looks forward to gymnastics every Saturday morning!
My son really enjoyed the class.
Aquatic classes and all staff are wonderful
Outstanding staff and exercising facilities. The men’s locker room and showers could use an upgrade. Overall, an excellent, well managed and accommodating YMCA. Highly recommend.
The Y monthly cost is very high as compared to other gyms in the area
One improvement would be to add a basketball floor to the large room
The staff, the pool, the gym!
Clean facilities, well-equipped gym and wonderful pools.
Staff is good, but the management is really off on environmental aspect of the facility. Even though the building is at end of life there are some simple low cost improvements they need to consider. Management is very rude about these issues. Take a new look at the management.
Clean. Staff is very helpful. Great facility.
Place is kept very clean and staff helpful /pleasant
Excellent facility, good parking, great staff
The staff are very helpful and friendly and the instructors and classes are great.
Have less issues with the pool
friendly clean beautiful pool
I enjoy the camaraderie and the social aspect of getting my exercise with others in my age group. It gives me a good reason to get myself up and going!!!
Add another pool. Swim times for working adults are limited and not always convenient.
Upgrade the facilities in general, including locker rooms, add a sauna. More parking needed. The faculty seems dated and too small to accommodate the community for the size of the town.
Add more advanced learning activities for kids other than state level. You can also go a level up to give jumpstart to kids. Other than that staff is really great!
Clean floor in weight room more often ( especially corners, along walls and remove “creature” traps in a timely manner)
Scrape and repaint areas of walls in need
Enforce rule to “ wipe down equipment” before and after using
I am a long term user of the pool at the Y. The lifeguards are so nice to everyone, and so solicitous of some of the seniors. I would like to commend both Nick & Nicky for their efforts in this regard. Sarah is also someone who really shows concern when she sees someone needing a lane designation etc.
Everyone at the reception desk is so friendly. Many greet me by name. I know they can see my name on the computer screen when I log in, but it is an appreciative gesture.
However, as I age, I would so appreciate more handicapped spots in the front of the Y. In the past year, I have 2 surgeries. When I was able to return to the Y to exercise, especially at that critical noonish time, when the kiddies are being picked up, the available parking is an issue for me.
Thank you for considering a few more signs.
Like the staff, the condition of the facility and the overall environment!