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Customer Testimonials
Amanda, who is my service advisor was awesome. Kept me up to dat with progress.
Took a genuine concern for my request and worked with me to find a good solution.
All employees were very helpful and professional. Even got hugs after the purchsse was completed.
Very pleasant experience
Everyone was very nice and knowledgeable
They left our water pump on after checking the pump and it ran all night till the morning when we were going to winterize the camper.
Missy and Mark took great care of me and kept me informed on progress throughout the visit.
Friendly, timely and knowledgeable service.
They were very helpful in getting the piece needed. It was in the next day
Mike Williams is great to work with and is a very valuable employee for General RV. Service is important to satisfy customers which leads to future sales.
Was very good. Mrs Bernard was excellent with me
Friendly staff & very helpful. Techs always do an excellent job on winterizing my trailer. Nice & clean showroom w/ great snacks while waiting.
Excellent customer service!!!
Flexible and timely.
free cookies and the service dept.
Great customer service. Parts
Department is excellent also. Customer service while picking up your RV after a repair or something added to your RV should be improved. Someone should show you the repair or addition to the RV and how it works exactly.
Lori has always done an excellent job with my service appointments.
We have been there several times. I have never felt rushed or pushed into a decision. We have unusual circumstances and Art is great to let me look and think as I work through what vehicle is best for our family.
In the parts department, Paul and Kathy each took the time to research and recommend a solution to my RV problems and did so several times. In the service department, Christopher went above and beyond searching through 11 years of my maintenance records which helped me tremendously as I’m preparing to put my RV on the market. We are ending 20 years of camping through 48 states.
Good over all.
Service , sales & finance people were all friendly helpful & professional.
They treated me well, with a lot of kindness, patience, and hospitality. The manager treated us very well.
Good communication throughout the repair process. Up front with the estimated costs.
I brought in my RV for an inspection and they fixed the corroded battery terminal free of charge. Thanks!
Great help from parts counter lady.
I would give a name if I had one.
Jake Jones is a good man!
The service gentleman, Jesus, was friendly and efficient. He kept me informed of the ongoing process and made sure I was aware of everything. The work was done on time to my satisfaction
The customer service
Mike Willams always gives excellent support.
From the first contact on the phone to our service advisor..amazing! The epitome of customer service; listened to me, paid attention to what I needed to communicate; serviceable, attentive, honest, treated me like a human being. I regret every minute that I did not buy my unit from General RV! I'm so sorry you guys have been amazing so far!
Everyone was pleasant and helpful.