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Customer Testimonials
Matt the service liaison kept me informed about what was going on and was very professional, polite, and courteous. I would recommend Birch run. I would never recommend Mount Clements.
We were traveling thru Mesa on a five month trip around this great country and our passenger slide was way out of adjustment. We drove over to your location and talked to your service guy and he said of course we can help you. We made the appointment for the next morning, showed up and was treated exceptionally well by all your employees, especially Chrystal! Your technician adjusted the slide correctly and we were able to resume our trip. It is always a pleasure to work with such an honest helpful business. Will tell everyone we talk to about the great help your company gave to us. Thanks again for such great timely helpful service.
All staff were extremely knowledgeable and helpful. Brendan is a great salesman, Jill in finance is a delight to work with, I cannot recall the name of the gentleman that did our final walk through but he was a wealth of information.
Great service experience with Nikki!
Not high pressure and staff was pleasant.
Mike and Charlie were very nice to deal with. the experience was very good .
Its always scary making a large purchase. Everyone at the dealership made it effortless and easy. Everyone was a joy to work with, full of knowledge, and caring. Thank you.
Able to communicate with them without to much hassle , when trying to come up with a happy deal for us
Prompt professional services
Done right. Done on time.
Great people! They go above and beyond to provide services and direct communication. Sean and all the service employees really are great people a very good to work with.
Worked out to get an even better deal than I was originally looking at. The sales reps were quick and made sure I was happy with my purchase.. Thank u
Services provided in the time frame promised and everyone was a pleasure to deal with.
Most important was the VIP treatment, everyone from Sales, Finance & customer services, did their best to accommodate our needs. I highly recommend General RV.
The service rep was very friendly and helpful. The service techs were very efficient and thorough.
Unfortunately I arrived for my 11:00 appointment to find the service department swamped and decided to leave my rv expecting to pick it up the next day. Two weeks later I got my rv back.
Everything was done as promised. No complaints about the service performed.
Maybe the service department needs to grow to meet the demand. You don’t want your hard-working employees to be overworked.
Everyone was friendly and our salesman, Chris Isaacs, listened to what our needs were and showed us a perfect unit!
Both the salesman CJ and the finance dept Gary Watts were extremely helpful and provided excellent guidance and assistance during the selection and buying process. They clearly worked within the unusual circumstances of the selection and sale for my sister’s recent purchase.
I appreciate the quick turnaround of my service and was still able to keep my camping reservation!
Customer service was good. The whole process was quick. No issues.
The whole buying process went very smoothly. Great communication throughout. We were really impressed when it came time to pick up the camper with the smooth transition from one area to the next. Extremely friendly and helpful staff.
Matt was great. We were out of state when our A/C failed. He was very helpful getting us scheduled for the repair. The work was completed quickly. He also pointed out some items that needed to be repaired that we did not know. Very happy with the service.
Good people. Very helpful.
Kristina Good made our entire experience top notch. She was incredibly knowledgeable and informative without being pushy, in the slightest. She took the time to understand what we wanted out of our RV and used her expertise to narrow down our search. Her friendliness and calm nature made the entire buying experience enjoyable and fun! Her enthusiasm about our travels was the topping on the cake. We will refer anyone we know looking to buy an RV to Kristina.
Friendly and knowledgeable. Sales rep very easy to work with and quickly understood what we were looking for
The waiting area is very comfortable with seating, drinks, snacks and Wi-Fi.
Very courteous
Prompt service & truth in estimating !
Nicole was excellent. Doug, the sales manager was very good and Kobi Hall.
Fast and efficient and very friendly and helpful
General RV did a good job on all the things I discussed with my advisor except one. A weld broke on a bracket for the exhaust. They did not repair the weld. I feel that General RV, being a Winnebago dealer would be able to repair this. I am still looking for a repair shop to fix the problem. Other than that, they did a great job.