Customer Testimonials

will did a great job in getting my services completed. thanks for all your help.

Experienced, very friendly, every department worked together to make a great experience from beginning to end... ask for Matthew in sales, Trey in finance and Kevin for end inspection...

We received wonderful service from all departments Daniel was an amazing sales rep got us into a wonderful camper and took all the hassle out of shopping. Sof put in some amazing work to make sure we were able to leave with our dream RV and kept us informed on everything as the process went on everything went so smooth couldn't have been happier. Ryan did an amazing job teaching us about our RV and showing us all the do's and don'ts of the RV life all together we could not have been happier.

no pressure sales

The service team was fast and very helpful. My service was done quickly and I was very happy with every part of the experience.

On time, Amanda Alamo was very informative and kept me up dated on the progress.

Everyone I ran into was polite and knowledgeable.

I spoke to Service Representative Lori Green who understood my problem and worked with me and my schedule to get me in ASAP to resolve my problem quickly. The Service Technician was knowledgeable and very polite in answering all of my questions. I hope I don’t need any repairs soon, but when I do I will contact General RV again.

I had a huge issue with my RV and they were on my side helping all the way until issue was resolved.

I always get excellent service from Jason Lindsey.

From the time we walked and did all the paperwork everyone was so nice and helped full.

Very friendly and knowledgeable employees! I I I have spent many hours in RV facilities over my 50 years of RV buying and selling units. I want you to know that General RV is the best I have ever worked with. Employee knowledge and friendship is the best I have worked with. Your company will be my highest recommendation for the best RV experience!!!

Keep up your outstanding company, knowledge, friendship, and service. I will always recommend your facility over any other!!!

Mike Last name removed

It was timely and on point. The staff was knowledgeable and courteous. Would have liked
More detailed information about the replacement item versus original part it replaced

I liked the fact that we were not pressured into doing anything we didn’t want to do. That made the whole buying experience a lot easier. Moe, Eva.and everyone that helped us during our purchase were a pleasure to work with. We are very pleased with our Alliance 32rls and look forward to making new memories.

Thanks again Dean and Sue Steichen

The service person Chad.

Service center got me in on short notice to look at battery charging concerns for our Nova Coachmen Class b. They were willing to listen and take my concerns seriously. Load tested each house battery to verify they were good. Adjusted charging parameters and provided good advice on operation and loading. Friendly staff.

Friendly and got the job done

Jordan was a pleasure, as usual, to work with, all the requested repairs were completed and I’m satisfied with the quality of the repairs.

Organized, very courteous, knowledgeable and super friendly!

They taken care of the problem of our camper.

Everybody was very personable, and took their time with us. We didn’t feel rushed through the process..

I like that the atmosphere was more laid back than our previous experience at General RV Wixom.

Chad kept me updated as soon as he was aware of my trailers repairs.

The service department has improved by leaps and bounds since we bought our Tiffin from GRV in March 2023.

Brittni, the service nanager, and Nikki, our service representative, are doing a truly first-class job, while the quality of the service team's work has steadily gotten better and better.

Two years ago, I wouldn't have imagined that I would ever say this, but my wife and I have been absolutely thrilled with the changes.

Kudos to everyone!

Extremely attentive people, whether or not they were on my Purchase Team!
When I fell and needed medical attention they had a driver take me to a hospital. The next day, after surgery, they volunteered to pick me up even though I had been transferred to a Tampa Hospital 25 miles away!
I had some complicated requests while I was in Hospital; the staff recorded my specific requests in detail, so when I returned from the Hospital all the requests had been handled! Bravo!

Greg in service called twice a week until the repair was done. He is a true gentleman always polite, and called back like he said he would. Great employee example.

So this time they didn’t need me to remove my Anderson hitch adaptor. They just left the truck and trailer hooked and took it for winterize. Was really more efficient and convenient

Got us in right away

The salesman’s listened to us in purchasing this unit. And then Madison in service was excellent, she kept us in the loop and everything was done in a timely manner in getting out heater fixed.

Good service