Customer Testimonials

Sales man walk through guy and finance guy was awesome.

Prompt,and efficient.

Tammy was great & very helpful. My sales guy was good too. Victor was nice as well. I really appreciated the tech helping secure my little outside fridge for me.

Christopher is very professional. Excellent attention and service from him. After four visits to the dealer, they resolved the issues, always leaving one unresolved. Overall, good service and attention.

Great online help. Willing to deal. Easy to communicate with. That said, still waiting to hear back about discrepancies found on the RV during the initial RV pickup and drive home.

Professional and helpful in ordering the part I wanted

Nice people

I appreciate having someone like Chad who I know I can rely on. I am incredibly pleased with the service and attention to detail but more so I appreciate having someone like Chad who I can call and who communicates candidly with me about service on my camper.

In Utah. Jack

Great place with great people.

General RV explained the process and did exactly what they said

The knowledgeable and friendly staff.

overall very good service. concerned that a tail light was not looked at then I had to wait another 45 minutes to confirm it was checked out. I had noted it when I dropped it off. otherwise, very good.

Very professional completed everything expected.

Hayden Russell was very patient and helped us with the process of looking and making sure we got into the correct motorhome for our needs. Joey Gormus in Finance walked us through the loan to make it simple. Michael Condra and his team made sure the motorhome was ready to go the day of pick up and sent us off with a smile. The team at General RV Richmond/Ashland gets an A+. Thank you all for eveything.

everyone was very friendly, and when we were in a hurry to get out, due to work obligations, they were very accommodating.

Kirk Beideman went out of his way to transplant my fifth wheel hitch ti a new truck! Megan Sonnenberg was very courteous, doing all 9f my scheduling so we could make our trip as planned! Would recommend General RV Center to everyone from front desk to service to the guys running behind the scenes in the shop. Thanks for taking care of us!

The staff were all very friendly and helpful. If I had to give you just a bit of constructive advice, I would say, you could be a bit more thorough with the unit demo. Thank you

Since I purchased my travel trailer from General RV, I can expect solid service and quality customer service. They inform me of problems which are immediate, and which can wait.

Best service ever. From start to finish. James my sales guy went above and beyond to make sure I was taken care of . I live in Santa Fe New Mexico and the Fifthwheel Toy Hauler was in Ocala FL. So before I drove 1700 miles to buyit James did a full walk through video to make sure I liked it . Sure enough it was the one I wanted . Drove down did my walk through with Rob Bob and he made sure to show me that everything worked properly. All of the Staff was very helpful and courteous. I will definitely tell all of my Family and Friends.

Great! Cal Kahoun is an asset to your organization!

Our Service Associate, Taylor, was fantastic! She provided regular updates over multiple months. She was creative in her problem solving and establishes strong internal relationships to get things done quickly. I also liked how well General RV worked with our preferred RAM dealer to move the vehicle back and forth when necessary.

Loyle the salesman was great. Very responsive .

Friendly staff

The friendly & knowledgeable staff were great to deal with. My Salesman Jeff was professional & knowledgeable about all the campers I was interested in, including the one that I purchased. The Parts dept. were very helpful by suggesting the basic products my camper needs for safe set up. JB in Finance was very helpful & knowledgeable as well. The entire staff at General RV couldn't have been more helpful.

Lori in parts is very helpful and kind every time I come in to pick up something she is always cheerful and very pleasant THANK YOU

Our sales representatives were great. Hopefully service department will be just as helpful.

We received amazing service. The entire process of purchasing our camper was easy. Every individual we worked with was helpful. They were wonderful about working with us on our budget and helped us to purchase our dream camper.

Every body was very friendly

I'm very happy with what we purchased and how they did us right