- Phone: 248-349-0900
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Customer Testimonials
Fast service
Gage the service writer was very helpful and concerned about my problems. He got me in for service quick twice. I will send all my rv friends to him for service.
Harold Wakeley
Signal20 LLC
Kind service representative and great sales representative. Quick turnaround from purchase to ready for road. Found General Rv to have great service people to help in guidance in set up if your unit purchased.
All good
Fast
The free inspection of the equipment and recommendations for areas of attention needed
Everything
Excellent customer service in the service dept. Chris did an amazing job!
Amorette is the absolute BEST! Honestly the reason we keep purchasing from General (On our 5th unit). You only deal with the sales person for a minute but it’s inevitable you will have to come in for service. Good service is the key! She is so easy to work with, super responsive and always making sure we are taken care of. Larry and Adam are super knowledgeable and friendly every time we come in as well. I always joke I hope I don’t have to see them for awhile since it means something is wrong, but I love knowing whatever the issue is it will be taken care of and we will be treated well.
All the employees I dealt with were extremely professional. I needed to have my refrigerator replaced and it was not an easy task but they got it done thanks to Terrance my service adviser and Chris Dietrich the Operations Manager also got involved. I know have a RV dealership in Jacksonville I can call home!!
Everyone friendly and helpful both in sales and ESPECIALLY in the service department.
Friendly staff and knowledgeable.
My new RV PLACE. Great service department with Terrance!
Had a very professional approach to sales
Nice people and able to take a transient van same day. Also great that you actually fixed the problem.
Our Service Advisor was outstanding, Zach Calhoun, and everything was fixed permanently.
Matty and Walt r great to deal with
Erica was very professional and made it a great experience for us.
They conduct a thorough examination of the unit when they bring it in.
The job was done correctly.Chad took time to show me the before and after pictures.Happy with the results, and got me in quick.Job finished in timely manner.
Answered our calls quickly
The staff and the new facility
the professionalism and friendliness of all the staff
Very good
Very knowledgeable people.
The accessories and add on items need to be offered when the rv is being purchased not on the day of pick up.
the experience I had there by far has been the best I’ve had from a dealership. Your service manager and Britney took good care of me. Highly recommend General RV for all your RVs.
They were polite, competent and efficient. Work was completed in a timely manner.
Technician was very personable and completed the repair timely.
They were quick and to the point and gave me all the answers I was looking gor

Alisha and Mark in the service department were very friendly and helpful. They took their time during our appointment explaining and answering questions. We highly recommend General RV in Elizabethtown,PA. We will be back.
Thank you for the great customer service!