Customer Testimonials

Everything, from online service with Christian Clouse and Adam the beast Germain, to Joe Beddow (insurance) to David Schaufele with his Indepth knowledge, training, patient and help with any issue, Jordan Napier for working with us to get everything needed addressed and hooking us up with the Elizabethtown service department.
The whole Team was fantastic
Thanks, The Webber's

Taylor and Nick were fantastic in service.

Didn't.

Walt the service rep was great to talk to and made the experience pleasurable.

After we had issues with our purchase, General took the time to re-orient us to our Motor Home. Our second orientation was very informative, and we learned a lot.

The manager was very helpful and ensured we were educated on the operation of the motor home.

General RV is awesome
Thank you

Extremely happy with my new RV and
General RV

Helpful and knowledgeable staff. Not pushy and gave us as much as we needed to make decisions

Friendly service and comfortable waiting area.

Very pleased with the introduction to the fifth wheel trailer we ended up purchasing. Everyone was very helpful throughout the process. We had good communication with the different people we needed to work with. We agreed on a price and the only add-ons turned out to be Michigan state fees for a few hundred dollars each.

The whole experience was an exceptional one. Stephen Pratt spent the time to find us the RV we were looking for and even though we were being very selective he never made us feel that we were a burden. The process of taking delivery of our RV was amazing, thank you Kevin. We walked out feeling like we were part of General RV's family. It was a very positive experience.

Lisa was very helpful. As far as I can tell, everything has been taken care of.

Knowledgeable technician and great work. Didn't try to sale me things I didn't need. Also pointed out things I didn't know, thanks.

Mattie is awesome she always makes sure your problems are solved. We are going camping tomorrow with are grandkids and they fix are camper while I waited. Thank you for your kindness Mattie. General RV is lucky to have you as a employee.

They made sure we were happy with our purchase by going out of the way to make things right in our used unit.

The work I had done was as promised and on time.

They were very responsive and timely. The work was very good. They installed a blue ox toe baseplate and it was a very clean install. They identified a potential issue with the brake lights on our late model towed truck and recommended a fantastic workaround. They installed a led light strip to bypass the truck’s turn signals. It works great and was a clean install that is hardly noticeable when not illuminated.

They fix all the problems in a timely manner.

Zach and his team went above and beyond in taking care of my problem, I would definitely go there again for service and highly recommend them to my friends.
Thanks again for a great job

Everyone is very helpful and keep me up to date on what's happening

great service appointment

Simply the best!

Getting the job done.

Quick friendly service

Customer service was very good

Amanda, is a very knowledgeable service representative. Her attention to detail and willingnes to coordinate and help ya out is very team oriented. She's on it. I am always pleased and satisfied after the General RV experiance. You guys Rock!

Scott Demski

Thankyou

"Go Navy"

Very personable. Made sure we were well taken care of and worked with our schedules and fast & friendly delivery.

Cece, was amazingly helpful.
Thanks so much

Mike in the service department was very helpful and fixed our problems in a very timely manner. He also showed us a few different things on our trailer to keep it serviced like it should be. Thank you Mike!

The personnel was very friendly and they listened to my concerns when I brought my RV in for service. The service people were able to fix my concerns and certain parts had to be ordered because of warranties on the item and General RV had to analyze the problem first.