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Customer Testimonials
good job repairing hole in roof.
Very friendly, courteous and professional people!
The service rep was very pleasant to work with. Answered all my questions and then some. Easy
to talk to.
Everything! Our whole experience from start to finish was great! This is our 1st ever recreational vehicle purchase and we are so thankful for the experience we had with each individual we met during our purchase! The ladies at the reception desk are so sweet and welcoming! Our sales advisor was Mark Johnson and he will find just what you are looking for! We looked at only a few because Mark heard our needs and narrowed down the lot! And he even stayed late for us! Thanks Mark!! Scott McLeod, he was our finance advisor and he worked a few long nights to make that deal with the bank so this could happen for us! Praise God! Our walk through was a blast all thanks to Mark Roblow! It was a comical education and we loved it! A shout out to the pre delivery team, Emily and another young lady that helped me greatly I called in to set up pick up. Detail did a great job as well! Thanks to everyone who has also reached out to make sure everything is going well after our purchase! Yall have made us feel extremely special and we feel so blessed and thankful we chose to stop in that late Saturday afternoon! Thanks General RV Team!
Very friendly and knowledgeable. Took time to explain our new RV systems and operations.
NiAsya Horton is very good to work with and very professional. The work performed on my RV was expertly done very well.
Was satisfied with all employees at General RV
We had a great experience at General RV Center thanks to Kip!
From the moment we walked in, Kip was friendly, knowledgeable, and never pushy. He took the time to answer all of our questions and made sure we felt confident in our decision every step of the way. Buying an RV can feel overwhelming, but he made the entire process smooth and stress-free.
We really appreciated his honesty and how helpful he was throughout the experience. Highly recommend asking for Kip if you’re shopping for an RV!
They did a wonderful job installing what I was there to get done and we’re very helpful to point out other items that they recommended for preventative maintenance.
Needed a part..they had it and even though I skidded in there right before closing they so kindly took care of me. They aren’t close to where I live so I was so grateful for that. Thank you!
RV are a good time business and everyone at General RV Canton are nice and accommodating, the did everything they promised
Very Friendly and Knowledgeable Staff
My wife and I were taking our first trip when my brother called said a lost power to my left taillight, we pulled over checked the connection every thing looked good. I called general Rv in clarkston since we were h heading north on I75. Spoke with Matt explained my problem he told me to come in. When I pulled I couldn’t believe How quickly Matt and Brian came out as I pulled up. Brian did what he could in the service bay, but could not figure out the issue. They pulled my truck and trailer was pulled back into a bay, a technician went right to work on my trailer, found the pinched wire and repaired it. They had me back on the road with in 2 hours. That’s what I call great customer service.
Thank you Matt, Brian, the technician and General RV for there outstanding customer service.
Thank you
Marco
Everyone was helpful and courteous
Kayla - service writer. It was great working with her
Very helpful. Very informative across the board. And they really want you to walk out of there happy and in the vehicle u want. They took their time with us
The service department explained everything clearly .
Upfront and on time
No pressure in looking it was really easy to feel comfortable. Our sales person did know her RV’s she did not try to push us to a higher cost unit. We our looking forward to coming back to have our walk through.
Got us done before our appointment time.
Beautiful
Chuck Smith was very professional and continued to keep me updated during the entire process. I received weekly updates, if not more, keeping me informed each step of the way. He has been the best service advisor that I have ever dealt with and I highly advise anyone to reach out to him for any support needed. I also can’t say enough about the great experience I had with the parts department. Overall, my experience was amazing at the Wixom location, the best out of all locations.
Timely help and good service
Everyone was so helpful and knowledgeable.
Alan was knowledgeable and took care of all of the little details
Seem straightforward and honest.
Erica the service advisor was so helpful and not at all pushy, so informed and knowledgeable. Absolute pleasure working with her
Erica was great! She communicated on a timely basis and got our 5 th wheel back to us before our trip.
I want to recognize April Spoon and Corey Mercer for the outstanding customer service they provided to us after our recent purchase.
It was a pleasure working with both of them.
April went above and beyond to get our problem resolved. She is a great asset to General RV.
Sales team was not pushy, I told them what I was looking for they showed me the inventory and let us decide. Financing was a breeze.
While the location isn’t very convenient for where I live, their keep you camping program has been very helpful. My service advisor has done a lot to help in my recent experience. Good guy and I’m back on the road thanks to him.