Customer Testimonials

Very helpful I came in needing elec breakers for my pop up camper U folks had 1 of the 2 I needed and found the 3rd at your Brownstown location

Chad was very helpful and communicated well. Would recommend him to anyone that needs service at General RV.

I was given a clear picture of the repair process and my expectations were set accordingly. The customer service was great from everyone and my issue was resolved without needing to jump through any hoops.

We found water damage and when I said I didn’t want it they gave us other options to choose from for the same price and the one we we chose was bigger than the one we originally wanted

I needed a part and they looked it up, found it and got it to me in two weeks. Outstanding service. Thanks.

The work was completed ahead of schedule.

Friendly and efficient

Very easy to work with! The Salesman Haden was great! I flew from Florida to pick up the unit I wanted! Dealership did everything they promised. Amazing group & an impressive location.

Service personnel vary polite, and resourceful.

Dan Smiley was very helpful and handled my claim in a very timely manner.And the service technician Stewart was very knowledgeable and did a great job replacing my hot water heater

Efficient, very accommodating, service writer and staff were great.

Chris S was very knowledgeable about the unit we were interested in, and made it easy to purchase.

Thank you, Amanda koss we had one of the best experiences for Service at your Wixom location. We brought our motorhome and needed some awning repair. Amanda went and checked with the service manager. They said they can get it in. It’ll be two hours we left went to dinner came back everything was completed and the motorhome was pulled up front ready for us to take back home. I thank the service department General Rv and all who were involved in that repair. We will definitely recommend to anyone that is needing RV repair or purchase. Thank you so much. have a great day.

Fast and friendly

Kyree did an amazing job showing me the different RV options and guiding me through the buying process. Ray did a great job helping me through the loan process

Part availability

Veronica in service was awesome to work with. Very communicative and diligent!

No pressure, like at a car dealership!

Jonathan - Was great is securing parts i needed for my damaged camper. Was very helpful

The staff were kind, courteous and helpful. The experience overall was smooth and effortless.

Very welcoming staff and helpful

Trevor in service took care of the problem and got our camper back in time for our next trip.

My service advisor Beth was awesome. I have been in customer service management in the automotive industry for longer than I care to admit. I would recruit her in a heartbeat.

Amazing experience! Dan was amazing!

Everything

The service we received from the technician and the quick response from the coordinator.

Good customer service

Tracy in service dept was wonderful. Checking in with us as some of our concerns were addressed letting us know when things are taken care of. It could be picked up and always adjusting the schedule to meet our work schedule.

Friendly service,had what I needed at a fair price!

Responsive and kept me informed.