Customer Testimonials

RV services did an excellent job of making sure I knew about my trailer, how it worked and what was included and not included. The service tech was great and very knowledgeable. They have checked in to see if I have secured a spot for my trailer to set up good delivery service. Over all very good attitudes making this portion of my experience a great experience.

All of my questions were answered. Meeting people in all depts was very nice.

Everyone has been very friendly and answered my questions directly, Tina has done an excellent job keeping me in the loop and letting me know where I could be of help dealing with our warranty company. Teamwork makes the dream work thank you again General Rv!

Thanks for the quick service

Very helpful

Jack and Marty were very easy to talk with and answered out questions. I haave not been out with the motor home yet,hopfully nest week. It is a learning curve transitionoing from a travel trailor to a motor home.(less storage and the need to for tow vehicle) . I do have to say the drivability of the motor home is not what I expected. It did not handle very well on the highway or bumpy roads. I think a test drive would have help answer some of these questions.

take care Jim and Pat

The parts department employees are very friendly and knowledgeable about RV parts. General Rv part store prices are also compatible with other camping stores.

I like how they do a whole inspection not just what you came in for. I like that they put a end date for when you will get it back and I like their updates on what’s going on

We were traveling from Upstate New York to Colorado. Develop propane leak. Found General RV in Akron and went there when they opened. No appointment. Heather was our rep. Fantastic job by her and entire staff. The diagnosed problem, kept us informed through out the day and fix the problem. We have been to other General RV dealers and have not always found the same service. Much appreciated by General RV of Akron.

We had a great experience with Ken Patrick. He was very responsive to questions and worked hard to find us a camper and price we liked.
We also enjoyed Tennille who explained all the details of our camper on pick up day. She was funny, smart and a good teacher.

It was an easy experience staff was knowledgeable and helpful.

Walter Zimmerman was very cordial, helpful, and efficient. I appreciated his attentiveness and would highly recommend him.

Had a very good experience between sales team, finance, service, and front desk team. Very informative and help with any questions you may have. Dillon, Sebastian, and Ryan did a heck of a job with everything. I will definitely come back when we decide to upgrade next time.

The work was completed as expected and I was kept informed about progress throughout.

Geno or sales rep was great and everyone else was very helpful.

People are very friendly

Rick was great at walking us through the process of making the right choice of motor home we purchased

Very attentive to my concerns and repairs made in a timely manner

Kristen was great to work with.

Trevor Tyler is very customer focused, accommodating and a true professional. Very good experience in scheduling and managing the completion of work orders.

They did what I asked for and they did it quickly A And efficiently.

Everyone was Friendly, knowledgeable, and organized. Even with the stressful situation of being at temporary work stations due to flooding damage from a broken water main line, they were cheerful and helpful. I really appreciated the checklist walk around of my rv informing me of potential maintenance needs. It’s been a long time since I really appreciated the effort I received. Big shoutout to Alyssa who showed great communication skills on top of everything else. I live 2 hrs away and am glad I chose to get my service in Birch Run.

Everyone was professional and very helpful.

Professional and thorough

Matt and CeCe were awesome. Took care of all of our needs. Got us in and got us out!

Tori our salesman was AWESOME and Toni our financing lady was Awesome.

Have had great service!! Gage Bancroft is an excellent person to deal with every time. We will be back!!

Great service and got us into what we were looking for! Highly recommended

Rachel and Emily were a great help navigating me through my situation of trying to order parts.

Extremely friendly and gave cornucopias amounts of info.