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Customer Testimonials
The service as well as the extent of shops over the states. Everyone was pleasant and helpful and not rushe
Everyone was very professional and accommodating. We felt welcome when we picked up our purchase. The rep went through everything well and was fully knowledgeable of the product. Technician made sure I understood everything also. I would recommend them to my family and friends.
Everything. Matt in service had Everything we needed fixed and a new rear view camera installed quickly and on our time line.
Very efficient, professional and the issue was solved. Service Rep Jeff and Tech Paul were great.
Friendly staff and the process of buying a new unit was super easy.
General RV Brownstown went above and beyond expectations. The staff is very knowledgeable, friendly, and helpful. Our delivery driver helped level our trailer and answered all of our camping questions before leaving.
Friendly and considerate
Everyone was helpful and friendly.
The salesman was great. The person that showed us the inside of the camper after we purchased it was very knowledgeable and understood the camper and explained things to us at our pace! Lastly, the technician that showed us how to hitch up the camper to the truck was fantastic and very, very helpful!
BRIAN OUR SALESMAM was great and everyone down to walk thur and hook up was awesome
Everyone is friendly and knowledgeable
They didnt call and email every day and bug me while I was making my decision.
We had a great experience with General RV ,Brian Roy did great , we were really impressed with Stephen the finance manager.
Good sales staff at the beginning of the process, but the deliver process fell short of the mark, people were good mind you but the amount of time was excessive and the service dept communications were not to great we we told 1 hr but its was more like 2 1/2 hours. Other than that part experience was good.
I was always kept informed on the status and time frame of my warranty work.
Alan Azar has always been great at getting things done when I have had a problem with my fifth wheel RV
The large inventory was nice especially for buyers from Ohio who don’t get to see that many campers all at one location. Sales staff “Roxie” was extremely helpful and narrowed down our list just by asking a few simple questions. Great experience overall and if we are ever in the market for another camper we’re starting at General RV in Tampa.
Can’t really respond yet waiting for results of service problem
Have no idea yet what needs to be done
Sales
Excellent customer service. All of the people I met and worked with were terrific. They listened to my concerns and inquiries. There were a few repair issues which were taken care of immediately
Everyone was very nice and informative
General RV took over Stolfutz RV, which is where we bought our camper. So that's where we go to get parts and supply. They are very helpful.
All employees were great to work with the the facilities was clean and well organized. Anthony was my salesman. Super great to work with.
You had a rv like I wanted it
Friendliness and knowledge of salesman and accounting representative.
1. Friendly
2. Made changes to dented drawers and broken screw
3. Good pricing
Kathy was great to deal with. Part arrived quickly.
Helpful and friendly
The professionalism and the excellent run business.

Outstanding service