Customer Testimonials

There were a couple issues I believe should have been handled a little better but overall this besides a great experience The most friendly folks I have dealt with

Sales and finance team. Delivery escort

Your staff was very efficient. I knew exactly what needed to be done to my RV.

Everything about General RV in Longmont, CO was a great experience. To start off, the facility is very clean and inviting and the amount of inventory is expansive. All the staff is super friendly and helpful. Derick Holland, our sales/RV Specialists, is very knowledgeable of his products and answered all our questions in a no pressure/non-rushed manner. Ryan Huszar took his time to come explain to us how our payment/rate initially would look. Jason Jones kept us informed throughout the whole financing process; and he could answer questions about our specific RV. Lillian and Scott did a great job of delivering our RV to us and giving us a thorough walk-through.

Great customer service!

Communication

Easy appointment setting, dedicated service advisor, open communication, professional service

People are very nice

Good selection. Nice people to do business with.

Easy to deal with

Jeremy kept me informed as to the status of my camper. Friendly service. Camper issues were resolved in a timely manner.

Every time I have needed something for my older motorhome, the staff at General RV have been extremely helpful. They are also very friendly and courteous.
I recommend them to everyone.

☆☆☆☆☆

How perfessonal the staff is.
Good service at a timely matter!
Stacy kept me informed, and was very helpful.

Mo and Kyle were great to work with. This is the second trailer that I have bought from Mo and General

Friendly people

The work was completed finally

During my recent visit, the team expertly sealed my RV roof and successfully repaired my Truma water heater, leaving everything in perfect working order. Service Manager Will’s outstanding performance truly stood out — his professionalism, clear communication, and dedication to getting the job done right made the entire experience smooth and stress-free. I highly recommend West Chester General RV Center and Will to any RV owner looking for reliable, top-quality service!

They were very polite & professional with me!
Thank you!

We were kept informed as our Dodge was completed ahead of the estimated time we were originally told. We were able to ask questions about what was done and we were told it went perfect!

Blake was very accommodating and very easy to work with.Blake was very knowledgeable in helping us make our decision.

Friendly staff did not feel rushed into making a decision

We have purchased a few RVs from general rv and have had extensive service done in the past. We were not impressed with service . This was years ago. However, we did just purchase a new class c and Hayden Russell was our sales rep. He was awesome- very caring and knowledgeable and we would definatly use him again in the future.

Heather and my mechanic took an unpleasant situation and turned it around! Heather kept me informed throughout the day with status updates. She even pointed out additional items I didnt list that they would address My mechanic did not take the easy way out. He went the extra mile and improved on how Thor ran production wiring.

I called them on my way back from Az. I needed some warranty work done and an initial engine oil change as well as the generator. Called them while we were on the road and they magically worked us in. Wonderful people.

Flexibility in scheduling me in on the same day. Assisting with locating parts locally, which I procured for the work. Succinct description of the work hours needed and delivery on that promise.

Very friendly, fast and helpful

Love the way they treat customers, my second time buying from general RV been very satisfied with them highly recommend!

Got me in in a timely matter.

Jeremy took care of our concerns, which were added to an upcoming work order.

Prompt candid respomses