Customer Testimonials

They had part ordered and yo me quickly

Everyone was friendly and liked their jobs

We sold our 2022 Newmar News Aire to General. They did a thorough eval and the price was fair enough. They seemed careful and respectful of our property as they were all over it before making their offer.

It was a relaxed, no pressure buying experience.

They were very thorough going over the RV. From the salesman that showed us the Passport at the Hershey show, to the sales of accessories when we picked it up, were very respectful and gave us space to make decisions without being pushy or trying to sell us things we didn’t need. When the trailer was hooked up to the truck and we realized a fuse was blown, the customer service went out and got a fuse and told us not to worry about it. Getting insurance was easy from the linked insurance agent that found us a great policy.

Excellent service

All the staff we interacted with were helpful. The financing went very smooth, there wasn’t a single issue with it. The walk through was informative. It was a real pleasure and better than our first experience, which wasn’t bad, just a little different.

Everyone who helped us was patient and explained things so we understood and felt comfortable driving away on our new camper.

I sense a team spirit amongst the group at the dealership. Everyone seems focused on customer satisfaction. I haven’t seen that everywhere.

Everything went very smoothly

Treated you like a VIP and family

Very good we was very pleased with everything

Everyone was very helpful and answered my questions and had my RV ready sooner than I expected

Amanda is a true professional . Very nice working with her.

frank mallon

Our sales Rep. Anthony A. Was outstanding and as was John the general manager. They both stood up for us in regards to the issues/concerns we experienced with our motorhome and made certain we were happy customers once everything was taken care of.

New facilities , fast service and great personal

Great communication from our service advisor Kayte!

Very friendly staff with a large selection of RV ‘s. Great price for the RV that we chose

Excellent service advisor and technician

Had a bee hive situation between our refrigerator and the wall. Yellow jackets had gotten in through the refrigerator air vents behind the fridge. We had them exterminated but still needed the nest removed. we weren't sure where the nest was or how much it involved the refrigerator since there are gas lines to it. Your technicians were able to pull the fridge out and remove the entire nest and cleaned everything up completely. We were very happy how it all turned out.

Buying our new Brinkley camper from General RV in Salisbury was a great experience! Our salesman Alan Hansen was great to work with. I would 100% recommend him to anyone. My wife and I never felt pressured and Alan was always there and very responsive to our multiple questions. No matter when we came into the facility we were always met with a friendly greeting and had a pleasant experience. Great place to buy an RV!

There was a lot of bugs with my new Thor RV. Mike Williams always addressed the issue immediately and got me in and out quickly.

I have had to bring my new fifth wheel in for service 6 times in the 7 months we have purchased it from General RV, however the service we get from Kayla Fesperman has been top notch. She is very dedicated to getting the service done and has been very good about sending me updates.

The first job on my awning was repaired quickly once we got the part. They did a good job installing the awning motor. Everything now works fine. Thanks.

Ease of appointments, quality of service and store reps

Knowledgeable and willing to work with you. And great service

Our service rep, Justin is wonderful! He answered all of our questions, kept us informed on the status and is a pleasure to work with!

Everyone was very friendly and informative

Everything

They Service Dept Reps are outstanding and the RV Techs doing the work are very thorough and professional.