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Customer Testimonials
Our sales person was very friendly and not pushy.
My service advisor Amanda was fantastic! She kept me informed and went above and beyond to help me get the unit back in time for my trip.
Quick and timely service!
Alyssa is awesome to work with. Very responsive and always communicates well. Also, the rest of your staff is very helpful as well.
Knowledgeable on needs of RV
Good communication
Practice approach to PM
Our experience with GENERAL RV was nothing but amazing! We purchased a 2025 Allegra Bay by Tiffin. The sales parts and service department have been absolutely amazing. Out of all the campers we’ve bought from different locations. GENERAL RV is definitely going to be a 100% first time and last time shop. They don’t haggle they don’t hassle they don’t push. It’s just straight up common sense!
Thank you to everybody at GENERAL RV in Salisbury for making our dreams come true.
Just a great experience
Beth Bowman far exceeded my expectations with her knowledge and friendliness, I expected my trailer to require 2 to 3 weeks to get repaired She had it done in one week.
Mattie did a great job in getting out rig done. Actually early. I’m hoping everything is done. We haven’t had a chance to use it yet. End of month.
Was able to in timely and part was ordered quickly and installed. Facilities are top notch.
Always on top of things…people are the best!
We have not been there for service in almost 2 years. We had purchased new in 2022. Many positive changes which made for a great experience. We will be back. Thank you.
Elisha was top notch. I like her style. Got it fine on time and fixed right. Met Mark and service manager as well. Happy employees make happy customers. Well done!
When I had a Slide out problem it was taken care of immediately so we could keep camping!
My service rep Steve is the best and takes really good care of us. He’s very communicative and clear about costs/timelines.
They were able to look at the motorhome without us having to leave it
Good communication. Work completed in timely msnner
Explained everything and the tech was very knowledgeable .
Customer service/care was outstanding
Received continuous updates. Provided me with guidance and the product to maintain my roof. Repaired washer/dryer and submitted claim to warranty company and received payment. Nice job!
Alan is great to work with! And takes care of everything
The service personnel were ready and waiting when I arrived, went to work promptly, found the problem and repaired it. I was very pleased with my experience in service and parts.
Lynette Black was great to work with as she was able to get us in to Service as promised, as we had an issue with a slide as we were traveling up from Page, AZ. Your service tech Danny was awesome troubleshooting the problem. In and out in 3 hrs!
Well thanks to Shawn my Rv was finally fix after
3-4 month of promises in fort Myers and nothing got done pure disaster. Took it to Tampa and Shawn got it done.Mind you when I ask fort Myers where to take it they did not recommend general Rv other locations they said to call wenabego for recommendations thank you Tampa general Rv.
looked at the van carefully and did a thorough review of the van. kept me informed while i waited. handle for the black tank said they were going to order it and mail it to me.
Good service and knowledgeable service representative. Trevor Tyler is an excellent resource.
I had a brake controller failure while on the road. They took care of me right away and had me back on the road in less than an hour. Excellent service!
Good price and the work was done on time
Research parts needed, called Jaco , got order made,, got approval from me Visa ordered in real time, Shipped here, parts arrived on Monday, scheduled with me for Tuesday at 9 AM, Zack came by showed US as I was drinking coffee, he stated couch was inshop, He started the JOB. Very professinal, crew working together was very impressaelive, kept us informed. WOW Inthe past all this would take days, not with your crew.
The maintenance issue was resolved and the service technician kept me informed of the work. Additionally, the maintenance technician took the time to answer my questions upon further review of the actions performed.