Customer Testimonials

We have always had a pleasurable experience with all the folks at General RV. They have always been completely understanding of our needs

We had to bring our 2022 Grand Design Imagine XLS22mle in for a potential issue with our roof. Along with a minor black tank flush connection leak. Anthony our service contact was and is VERY helpful and on top of our repair as they fixed the flush issue, but we await a response from grand design on the roof. We were alittle afraid of how we maybe treated since we didn’t purchase our RV there. When we came in, the lady at the welcome desk said hello with a smile and was super friendly….and sent us toward service. Anthony immediately said hello and asked if I was Suzi Last name removed and immediately got to work on our repair. He was very helpful and I can tell being a retired retailer, he’s passionate about his customers no matter where they purchased there or not as he may see me as a future customer and that is correct! Frankly, we were pleased to see this General RV dealership come to this area.

Exemplary service, cheerful, friendly, helpful, and HAPPY employees all around! Great help from every one you talked to. Highly recommended!

Knowledge of unit

Everyone was kind, considerate and professional. We would definitely recommend General RV. Thank you for making our experience so enjoyable.

Excellent service. All are very knowledgeable..
Needed a part for my camper because we were camping so the part came in the next day as they promised. All employees from the phone call to picking up the part were excellent.

Good service. Reasonable prices.

Awesome service and awesome people

Great service in the parts department.

Parts department was very helpful!

Professional service and customer support.
Itemized listing of service work and review on drop off and again when RV was ready. Cleaned summarized and ready for summer.

Chris Cobert and Jenna Golletti are truly appreciated by us.

Thanks for a great experience and customer service.

Great experience with General RV in South Weber with fixing a warranty issue on my motorhome.

Dan Beemer in sales and Trevor Ryler in service are perfect models of professionalism for your company.

Tonia in service excellent took care me

David Skelton did an excellent job taking me through the trailer and all it features which ultimately was the reason that I made the decision to purchase. The delivery and walk-through was also good except I would suggest that with the Brinkley Trailer’s that have back up camera and TPMS that you guys consider setting that up for the owner as well. Missing a drawer for the spices was easily replaced.

I came into General RV thinking I was going to buy a new camper. Well they had a used Imagine camper and it was just meant for me!

Everyone was very friendly, courteous & respectful. Work done quickly.

Always a great experience, Chad is efficient and friendly!

Everyone was friendly and treated you as a important customer from the moment you walk in the door.

The entire team there are the most helpful you could ever want. My husband and I are new to the RV world and the customer service and care were top notch. From sales to recommending things we would need , to helping us find a driver to move our unit to Northern MN. We had gone to many other dealerships and some were really not helpful when we told them iur goals and cincerns. Definitely worth the drive as we live in Stuart. Jacqueline & Bill LaLone.

Annie was awesome!

The sales person was professional and courteous, and was serious about my concerns, you better hold on to this guy Chad.

I have delt with a lot of rude service people in the past, I really appreciated the help and the way he presented the problems on my RV THANKS AGAIN!!!

Everything worked like clockwork. The sales management team worked very hard to make sure I I found the right unit and that I was happy with it. I would definitely recommend General Rv as a top-notch RV dealer.

Very helpful and knowledgeable staff. Steve was great!

They were helpful and responsive. Jordan did a great job. She and the team went above and beyond to get my unit looked at and back on the road quickly

I received part so fast .

They gave me a personal run down on how to use my new rv.

Everything was fine
Except there were 3 recalls
No parts were ordered. I drove tor two and a half hours to get there.
Staff was very courteous.
They fixed one recall go back on the 10 of June for other two
I did get to the Amish market so all was well

Quick service

We worked with Chris & Frank in service & they both provided excellent customer service. We had a critical care issue on two consecutive days & they worked us in & fixed it the same days so that our travel plans were not delayed much further. Chris communicated really well & explained all the details to me. I talked to Frank on the phone when I made the initial appointment & worked with Chris while we were here.
I give them both 10 out of 10 stars & highly recommended working with them & hence General RV.