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Customer Testimonials
Jeremy was great to work with swapping out our water pump under warranty!!
Parts staff helped find the correct part and order it. Accurate timing for it to come in and simple pick up.
You had my part that I needed!
They were very friendly and very helpful.
Very friendly and very helpful
Fast responce from Jesse about a concern. She got with tech and quickly got an answer back to me.
Friendly and effective communications. Quality results.
Great price and customer service!
Post sale service from Cami & Sam was excellent
Everyone was great. Our saleswoman Carla was awesome and James was super helpful
Knowledge of the products
Great people and price!
Nick, Ray, Scottie and Jesse were a delight to work and very accommodating
They answered all of my questions and were very helpful. They also kept me updated during the servicing of my RV.
The people, always very friendly and willing to help
Overall services available!
We believe the employees at General RV, not only in Huntley, care about their customers and show it with industry leading support. Our most recent purchase, our seventh RV, was our second purchase from General RV so we have had customer experiences in their stores from Michigan, to Illinois to Florida. This time, we would like to thank and recognize Kris Kirkpatrick, our Sales Representative, Terry Doan, our Delivery Specialist, and Faraon Ocampo, our Lead Business Manager for the help in making our purchase an easy and enjoyable process. We want to say we were lucky and got the A-Team but our experiences have been similar in other stores as well. If we ever buy again, General RV will definitely get our business.
The staff is very knowledgeable and helpful. This is the second RV we have purchased from General RV and both experiences were great. Byron, our sales person was great to deal with.
Top notch sales & service in every aspect !!
Everyone was very friendly and they helped make our new camper dream come true
The people were very friendly
Alec and staff have been responsive, professional and has kept us informed on repair progress.
Professional staff and solid RV Technicians
Customer service was great.
Great. Everyone helpful the whole atmosphere there is relaxing. The waiting rooms well equipped. No better place to buy!!
Everyone was friendly, and Jeff was extremely knowledgeable and very helpful
Overall great experience between service and the sales department!
Excellent customer service, friendly and knowledgeable!
Service found and repaired gfci to washer and dryer. Our only issue is the cost, which we think over $1,000 is extremely too much.
How each and every person has their own job, so not everything is put onto one person. They give you their undivided attention to make sure everything is up to standard. It was also a great atmosphere in elizabethtown we loved the whole process!