Customer Testimonials

Personal service and great communication of service needs

The service, particularly the people providing the service was top notch. When I bought my Brinkley there I was told if I had a problem while camping I would be given priority to fix it. I really questioned if that would really be the case but you proved it to be true. That was a big deal to me. Everyone I dealt with were as helpful as possible.

Everyone was very courteous and professional. Very organized process.

Parts dept helped me!

The entire experience with General RV was great! Starting with our sales associate (Caden Brown) he was awesome! Very helpful every step of the way! Ramon did our walk through and did an awesome job! He was extremly knowledgeable and answered any and all questions we had. There was an issue with the hot water heater and Ramon started off by telling us and that he had already put in the request for the fix. The few other minor issues were addressed and we were on our way. Chris Stallings was also a pleasure to work with! Financing was smooth as well as Robert took care of that! Overall a 10/10 experience! Thank you!

Great service and they kept us informed as to the status of work being done.

Very professional Gage Chismar mr Representitive.

The staff did not feel rushed. They took their time to understand my needs and went above and beyond those as well to find even more alternatives

They took in our unit quickly and was fixed the next day

The people were very friendly.

The kindness from the start. We had a great experience and everyone was very helpful.

Great people

Prompt and had things completed in a timely manner

I am very pleased with General RV Center. The entire staff was very friendly and respectful—I would even say they felt like family. I recommend them 100%. Thank you all for your help with the purchase of my first RV.

People who worked there were personable and reasonable. The work was done correctly.

Had the hardware I needed to fix a drawer latch. Knew I could count on General.

Saleena who did the demo with us was fantastic.

We really liked our sales representative Nathan Parkhurst, He went out of his way to make sure all of our Questions were answered. He was knowledgeable and knew where to find the answers if we found one he didn't know. As far as the Travel Trailer is concerned we love iot and have already put it to trial. Very happy with all thank you for all your help.

Outstanding service with an array of technical problems caused by the manufacturer. Their service is highly recommended.

Their honestly and service!

The entire crew is amazing and here to help

We came from canada in the fall and just stopped in to have a look. First contact was with Brady he sold us the rv also dealt with Trey, Tom, Andrea, Maria, Oscar and so many others i cant remember their names. They were all so professional and polite. Thanks a bunch. Will definitely recommend this RV center.
Rob and Sylvie.

The people were very helpful and knowledgeable.

Answered all my questions and very friendly staff.They gave me a tour of the RV and showed me how everything worked. I never had a 5th wheel and they showed me how to hook it up and gave me a few tips that were helpful. Looking forward to logging many miles and memories with my new RV.

I am currently very satisfied with the service of the seller and the financing person. After signing my papers for my financing on February 14, 2026, they proceeded to the walk thruu in which some deficiencies of items provided by the manufacturer were found and it was agreed to fix them and provide them before being picked up. Then I passed again on March 14, 2026 and some other deficiencies and equipment of it were found when inspecting it, For this reason today, March 19, they called me that everything is ready and a particular horn of the RV WILL NOT BE AVAILABLE UNTIL the next 2 weeks and that they will send it directly to me. And I consider that a full month is enough time to have obtained such a simple article. I will go through your facilities again to pick up the Rv. I need to request that this time be honored at the financing level and I request that the bank that financed me be called so that it runs the day I start paying my Rv since it has never left its facilities.

I look forward to a prompt response.

They finished the repair on time.

Friendly and helpful staff with patience and kindness towards a new to RV couple. The grounds were clean and full of RV Choices.
Thank you for a positive experience!

Sales manager mo did a great job with the purchase of my camper. Will definitely recommend and use General RV for all my camping needs.

Very friendly, knowledgeable staff.

The whole experience was flawless with the purchase of my camper! I purchased my first camper from the previous dealership at the West Chester location and General didn’t miss a beat making it an equally great experience! I would recommend General to anyone looking for an Rv!

Unbelievably positive experience! Employees went above and beyond and the "red carpet" treatment was pretty cool! We've already recommended General RV Brownstown to someone in the market to purchase a new unit.