Customer Testimonials

Sharp and professional people.

Haley H. was an excellent sales person you got me a great price on the RV I wanted. Ivan did a great job with the PDI and walkthrough. The entire General RV Center Salisbury team was excellent - professional, knowledgeable, customer focused, and genuine.

I like the way they treat people and their work is excellent

My wife and I haven't camped in about 20 years. Jeremy was patient with us giving us information about our camper and the services provided by General. We appreciated that.

Randy was my service rider and I asked to meet the tech who was working on my Brinkley. It was his name was Kenny. He did a really good job and I will probably request him when I bring it back in for service cause he had a really good attitude and it he really showed that he understood what the customer wanted.

I was extremely satisfied with Gage in the service department. He did a great job job evaluating and repairing my issue.
I am equally dissatisfied with sales and financing as the sold us a warranty package they said covers everything. We bought the best only to find that they outright lied to us.

My service technician was outstanding

My service tech Chaz was amazing
They have all our business because of this past service

Jordan my service rep is outstanding!!!

Kayla was very helpful

Dan is very good. Able to leave the unit and come back and get it.

Friendly people and not pushy

Sean handled an appointment
That was convenient for me and had everything resolved. Just as planned..

👍

The parts guy is phenomenal.

Our salesman Nolan was great to work with. All the staff were very helpful.

Friendly group of people.
Service done very quickly.

the professionalism and service

Managers follow thru to make sure the work is done

Staff people in service excellent

I like and trust the salesman, TJ. He has been honest and trustworthy to us. I also like the service department , thie work has been timely and high quality.

Everything!!

It was a great experience, especially when I change the vehicle a couple of times and everyone was so patient about me having to do that. Until I found the perfect one! Everyone was very kind and knowledgeable, and helpful! I am truly glad that I went to General RV! 💝

Fantastic experience picking up our travel trailer!

Everyone was very courteous and communicative throughout the process.

The delivery tech took the time to make sure I understood all the features of the trailer and kept a list of my questions to which he didn’t know the answer. The open questions were answered promptly after our walk through.

A special recognition for Amber who did a phenomenal job coordinating everything.

Very organized and friendly.

It was like a big family

Sales, service, and customer interaction were all top notch! Cannot wait to get camping!

I had a positive overall experience with General RV. I ended up purchasing both a motorhome and a camper, which I didn’t originally plan, and the team made the process comfortable.

Jason was very kind and easy to work with. Tammy on the support side was also helpful, and Tom and Sheldon in sales were both friendly and professional.

The main issue was timing. The process took much longer than expected and ended up being an all-day visit, so better expectations upfront would have helped. There were also a few issues with the trailer that I’m still working through. The team did make an effort to address everything, but some items were thought to be completed when they weren’t.

Overall, the staff was sincere and did their best, and I appreciate their effort.

Very nice employees a lot of them have campers themselves. There not just selling a product based a sales literature. They actually camp with similar trailers or aspire to one day. I wish they weren’t so critical of our trade we loved our old camper just needed more room or else we would still be camping in it this year if we hadn’t traded it in.

The salesman Mario worked with me, & didn’t pressure me. Answered my questions & explained things that I needed answers to & about. Mario was very professional, but never pressured me. I can work with a person that doesn’t pressure me. Mario gave me the time to think about what I was investing in.