Customer Testimonials

The employees are very pleasant. I was very satisfied with the service they completed. A highly recommended place for their quality service.

The service on our RV was quick and the information from the service rep was on time and thorough. It was my best experience yet at General RV!

Service Department walked me in for my issue. Keep me informed on the issue and even bought me lunch while I was waiting. Felt like you were with family!

Simplicity

Friendly, knowledgeable and professional staff.
Great experience.

Friendly customer service, the entire team really bent over backwards to make sure we got our 5th wheel delivered in time for a previously booked camping trip

Great communication. My trailer was done when promised.

We had a great buying experience with General RV Wixom. Based on our research, Tom Goodin
our sales rep, was able to show us RV options that fit our requirements. It was a pleasure spending time with Tom as we toured the many RVs available. Jessica Stevens, our delivery coordinator, walked us through our unit and demonstrated all of the coach features before we completed our paperwork. We enjoyed the time with her, she was friendly and efficient.

Our overall experience with General RV Wixom was fantastic.

Jeremy did a great job a lot of communication thru the process

They turned a bad situation into a good situation Sheldon mark and Justin were very professional also Julie who took us around the tour of the RV awesome very knowledgeable.

Very professional

The friendly atmosphere, the knowledge of the employees

Great staff helpful and friendly!!

Lots of options, very friendly staff, very knowledgeable, and they listened to what we needed and wanted and worked to find that for us.

Very pleased with the service

Friendly, honest and got the job done timely.

Quick service.

Staff is friendly and knowledgeable. Technician was prompt.

Gary iInnis was awesome to work with, he was able to help us with a lot of road blocks.The only issue we had was with finance, they pushed almost to hard for add ons it was upsetting my husband and making it very uncomfortable for me.

Natalia Downs/ service underwriter , Loyle/ salesman, Evan Johnson / parts.
These employees are amazing, especially Natalia.
We go for the customer service!!!

The fast service

The Newmar Dutch Star that we purchased is stunningly beautiful and one of a kind. The sales experience was simple and refreshing. Everyone from sales to finance to service was professional, knowledgeable, helpful and understanding. Moreover, the run through of the different aspects of the coach was entertaining, instructive and comprehensive. The team at General takes pride in the superior craftsmanship of Newmar products, and enjoys selling and delivering these exquisite coaches.

Unfortunately I didn’t get her name in the parts dept but she was extremely friendly and knowledgeable. Couldn’t have asked for better service.

Jen was terrific. World class service. A great personality. Very knowledgeable and professional

They took care of my problems in a timely manner

Our delivery representative Bill was so very kind and professional. He spent lots of time with us making sure we understood how to utilize the RV. Our sales representative Alex was also very professional, did a fine job, obviously we bought an RV. Your manager Trevor also was involved in the transaction, thank you Trevor. Again, a good experience and your service gentleman PJ, took time with us and helped us with the hitching process. Overall, it was a great experience and we would recommend General RV. Thank you.

Roy, Tennille and Mike were awesome. They were all super helpful. They were very informative, knowledgeable and extremely nice.

I liked that you were willing to rush to get the repairs done to use the camper for the weekend.

The negotiations and overall communication was really good from Salesman Ed Springborn.
No surprises. Really upfront.

The walkthrough when my RV arrived was excellent. Justin was really nice.

The final sales with Mr. Navarro was quick with no pressure.

My salesman (Mark) was very flexible and great to work with. He is the key reason I bought another RV from General RV. I have confidence that the dealership will stand behind their products.