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Customer Testimonials
From start to finish, our experience with General RV has been nothing short of exceptional. Kevin, our sales representative, set the tone right away—knowledgeable, attentive, and genuinely committed to making sure we found exactly what we needed.
Jared S. in finance and warranties went above and beyond, spending extensive time walking us through every detail. His expertise and strategic approach ensured we secured the best possible rate and approval, which gave us complete confidence throughout the process.
When it came to customizing our coach, Michael H. truly exceeded expectations. We had a very specific and complex vision, including a robust solar setup, multiple lithium batteries, an onboard generator, and a highly advanced power system featuring dual Victron Quattro 5000W inverters running in parallel with built-in redundancies. Michael not only understood our goals but executed them flawlessly. The level of precision and care that went into ensuring system reliability—even in the event of component failure—is incredibly impressive.
This was not a simple build, and the entire team delivered at the highest level. Their professionalism, expertise, and commitment to excellence made this one of the best purchasing experiences we’ve ever had. Highly recommend!
Alyssa was amazing, fun, and knowledgeable about inventory of RV’s
Jerry Atickinson was extremely helpful with all the financing and helping us choose the right options to protect our purchase for the future. From the front door to the service area reception, mechanics, and teaching, was outstanding.
Kyle, Gary, and Steve helped walk us through the process and gave great insight into our purchase.
General RV ownership and leaders obviously do an exceptional job with managing this organization. Every one took time to use the acronym AIDET Acknowledge, Introduce, Duration, Explain, and Time.
Thank you,
Jerry D.
Generally working on the frame recall was ok, but it took a couple of trips out there to complete the process (and sat there about a week getting other trailers ready for the welders). It would have been better scheduling if one trip to investigate the issues, keep the unit it there and complete the work in a couple of days. The process was a little off in my opinion and I would off drove the unit over to Oxley and Son place to weld it not have to wait for more units to get together and do more at your site. I was in contact with them and they said that they could and would do it at there site at any time.
Professional, effective business systems, and friendly staff.
The ability of sales force to accommodate customers needs
The respect that we received from all people involved. We traded a larger RV that was in for repair for a smaller one. Everyone involved worked together and the whole process was easy.
Everybody we met at General RV was so professional, friendly and just a pleasure to work with!
They are very helpful and friendly. Been a great experience so far.
They were willing to work with us and our time schedule.
Excellent communication and speed of service. My service advisor, Brenda Engelhart was knowledgeable, professional, and excellent to work with. I highly recommend her. I will do business with this company again.
Our sales contact and business manager were excellent.
We were given professional service our advisor Bonny has always kept us informed during our wait and very informative and helpful
Very personalized.
They listened and understood what I was looking for.
Friendly service
The staff was amazing. Cassidy, Chris, Saleen, and Terrek provided a clear and concise tour of the features of our Rize. And walked a through the deal and financing. Helped usanot have to drive to tampa to picl the unit up and processed our trade fairly
First name removed and Edie Last name removed
GREAT PEOPLE TO WORK FROM THE MINUTE WE GOT THERE & MET OUR SALEMAN ART H. LINDA OUR FINANCE PERSON & SCOTT G. OUR TOUR GUIDE ALL ANSWERED ALL OUR QUESTIONS THEY WERE PROFFESIONAL & COURTEOUS THERE WERE OTHER PEOPLE CAN'T REMEMBER THEIR NAMES THEY WERE ALL GREAT PEOPLE HIGHLEY RECOMMEND GENERAL RV MESA AZ.
They worked with me purchasing an Rv from out of state.
Everything
It was a great experience! This dealership is the tops with us, a big thanks to Mark Davis, Samantha, Tammy, Cami & many more that we don’t have their names. Can’t say enough about everyone & everything we experienced when we were there. A big thank you to all!
From the sales manager, salesman, financial planner and the service manager, everyone was very familiar with the product and accommodating with our needs and constraints in the purchase and delivery process.
the front office people (sales financing support staff) were great. however the communication betweek the other team members left something to be desired and as such caused several delays. this resulted in what should have been a 1-2 hour process into a more than 5 hour marathon. so i truly believe that this needs to be addressed. if i can be of further assistance my information is pn file.
Understandable that the lady's and upfront people direct traffic but if someone is walking in and knows where they are going you don't have to stop them...
New young kid in parts/service followed us around like a pup, personal space bro..most people come in there to get something or multiple things...they are buying something for sure...
We experienced very good sales, financial and customer relations.
Very friendly and understanding.
Everyone was so nice, knowledgeable and accommodating. Top notch service and treatment
Upfront pricing with no hidden charges, fees or surprises. Everyone did what they said they would do for us. No pressure sales or after sales.
Good people!
Service dept has been great
I really liked working with our salesman Zach….and CJ in finance both were super supportive and friendly, great experience. Also, Jessica with the insurance was awesome and got me a super rate with my existing insurance company. While picking my new Mod Buggy up I met Sam and he was also awesome to work with. Sam and I spent a lot of time going over every detail of the camper, which was very helpful. I wish I could remember the rest of the names of the delivery team because they were all very professional!!!!