Customer Testimonials

I have always gotten excellent service from the folks at General RV. My latest experience with Justin was equally as good. I have a Camping World that is closer to my house where I have taken my RV in the past, but I find it is well worth the extra drive to go to General RV for the service I get.

Anthony was a great salesman and Adam went above and beyond to help us get the best deal possible

Knowledgeable people and good prompt repair work.

Great!

The workers are all polite. Very nice to talk with.

My sales person ma Robertson was absolutely amazing. Honest and very very helpful.
Financing Ashley was very nice and attentive as well. Great people great help

On trip next day. Didn't have lights on camper
They got me in on a emergency an fixed the problem. Great team great service. I would recommend to everyone. Hats off to the service providers your top ten everyday!!!!

Kayte was AMAZING and transparent as always

Know the people and trust their work and knowledge

Friendly!

Got us in quick

Great service and people that care!

I had a great experience at General RV from start to nearly finish, and nearly everyone I dealt with earns a solid 5 stars from me.

My sales person, Matt, was outstanding and supportive throughout the process of buying my first camper. He was never pushy and always focused on my needs and what I wanted. He went above and beyond to help me find the perfect camper and land on a Last name removed that worked with my budget.

The staff on the floor - Andrea and Carlos - were professional, friendly, and helpful every step of the process, keeping me informed as things moved along with the walk-through and prep work. Andrea was especially attentive, even through she was short staffed and covering lots of stations, she still kept me completely informed and was so gracious and friendly.

The operations manger, Dawson, spoke with me personally to check on my experience and solicit honest feedback about my interactions with his team and the dealership. He was down to earth, professional, and sincerely cared about his customers having a positive experience. I was impressed with him taking the initiative to get to know me and make a connection.

The only sour point for me, came during signing papers with the business manager. He was friendly at first, making lots of small talk, but his attitude and treatment of me changed drastically when I kept saying “no” to buying the extended warranty. He used hard sales tactics, fear, intimidation and bullying to try and pressure me or guilt me into buying the warranty. There were several comments he made that shocked me, which I won’t share here. It was one of the worst experiences I’ve ever had with a sales person. It left me feeling so uncomfortable and upset I nearly got up and walked out on the deal. Perhaps because I was a female on my own he thought he could bully me into making the purchase. I don’t think he wouldn’t have treated a man in that way. Once he accepted that I was not going to buy it, his tone became short and irritable, and he snatched the signed papers away from me, no longer made eye contact or looked at me, and barely spoke to me. He said a forced “congratulations” as I signed the last paper and I left his office.

It was a very unfortunate ending to what had otherwise been a very positive experience up to that point. It left me with a pretty rotten feeling right after making a huge purchase, and it took me a few days to get over the emotional yuck from that interaction. Looking back, I should have excused myself and asked the operations manager or some other male to come into the room while I finished signing. I can definitely recommend this dealership and my sales person, but sadly, I would have to encourage any single female to make sure they have a male present when they go to sign papers with the business manager.

Did my walk thru with Becky and she was great!! The finance portion went very smoothly also!
Great experience start to finish!

We enjoy the promptness and level of service at this location. Staff is always friendly and service techs quick to help!

Great experience

We stopped in first thing when they open and they took us in right away, we were there past lunch and they bought us Chick-fil-A. We were back on the road in five hours with a full tummy and that’s really good for an RV company. The people there Were considerate about us having animals and treated them like their own and just made us feel comfortable while we waited. I would highly suggest general RV. I’m so glad they were there because we just spotted them driving down the road when we had a problem and they got us right back on the road.

Very friendly

Very nice people! Friendly and knowledgable!

Very helpful, listened to my concerns & preferences. Worked with me every step of the way ! Truly a wonderful experience.

Very helpful and attentive to my RV needs.

Staff were professional, friendly, helpful when returning an item and helped me find another item.

Every thing went well. There was a few things i will talk to the salesman about.

For my first time experience purchase. Everyone there was very nice and helpful with working with me. I have been recommending your business to a number of people already.

Work got done as scheduled

The parts department and it’s customer service team where very helpful.

How quickly I was in and out only took about an hour and half. Jeramy and Katie are excellent.

Everyone was very patient with my indecisiveness and was a big help with all the decisions at hand. The team seem to be very knowledgeable about every aspect of the Camper and are even continuing to be helpful after purchasing with needed information. Regarding the Camper.

The salesperson Tessa

Quick response to my problems. They are very organized and friendly.