Customer Testimonials
Good products and great service. Easy returns.
Super helpful, friendly, and attentive service.
Your service technician was knowledgeable and efficient.
Service is always very friendly
I was kept informed during the process of service and replacing parts. I was guided to a replacement part for a piece that is no longer available through us distribution sources. My bike came out wonderful and seems brand new though it is a 2015 model. Thanks to the service techs!
Alrick is knowledgeable, supportive, and a great ambassador for bicycling. Always super helpful and I appreciate his efforts to build a local riding community in the SCV.
The Trek and Bontrager brands are great!
Fast work, knowledgeable and kind staff, great bikes!
Staff was friendly and helpful.
The staff is always knowledgeable, courteous and respectful. I tell everyone I know to go to Westmoreland for their bike service needs - even if it’s out of the way.
I love the trek bicycles. I love the quality and the selection and the way it rides. I love the various colors that are available and the service is always outstanding regardless of the location that I go to. My next ride will be a trek bike!
Tory always goes above and beyond. Quick service.
Friendly staff
excellent, quick, fair cost service.
Reliable products. Friendly, very helpful and knowledgable staff.
Highly recommended!!!
I love my trek rail and all the technicians and managers who work the Santa Clarita location
Everyone at the store is so friendly and helpful. I always get great service there! Thank you all so much, you are a great part of the community.
The whole staff, especially Tory, was terrific. Responsive and helpful. I will definitely return.
The person who helped us (Aldrick) was very friendly and took his time to show us the features of the bike and additional items we may be should by purchase etc. Showed us the Trek App and features it has.
They were fast efficient, did exactly what I needed in short order, and were very knowledgeable!
Couldn't have been more satisfied! Very friendly also!! And fair price!
Friendly people. Good product selections to choose from.
Trek/Bontrager products seem to be a good value.
Service is friendly, prompt, and helpful, without being pushy.
Services were quick and fairly priced
Friendly and knowledgeable staff. Always willing to help with recommendations on products.
Exceptional staff. Friendly. Personal. Attentive. Knowledgeable. As someone who is not mechanically inclined with bicycles I rely on those who are to help me with solutions and suggest alternatives with regard to bike repair and performance. I have been to other shops and this one is top shelf.
Always helpful and knowledgeable about current products and great service.
Great follow-up to issues raised previously.
Great service and reasonable prices. They fixed my flat while I waited.
I absolutely enjoy my visits to Trek Pasadena. Everyone is super friendly and knowledgeable. I specifically want to thank Sean. He is absolutely incredible. So helpful and super friendly.