Customer Testimonials
Staff was friendly.
Kindness and a genuine willingness to help from every person I’ve encountered here
Jim is the bomb! He knows so much, is so helpful and friendly, and I'll recommend him to anyone!
Every experience we've had with Trek Pasadena has been a 10/10 - service, product & repairs!!
Amazing, friendly and fast turn around on service, great products. Super clean and spacious showroom.
I think your crew is honest and friendly
Our company purchased a bike for charity and the Dublin location manager, Aundratti was amazing. Between him, his team and his peers at Livermore made it happen for us at the very last minute for our event. I would highly recommend purchasing from both stores.
Great service
Nick at Trek Bicycle Las Vegas West was helpful, considerate & has a great deal of knowledge that made my decision to purchase from this shop vs. other local bike shops an easy decision.
Awesome customer service at the University Place shop with Isaiah!
Trek Westmoreland is my local bike shop and they always take great care of my Domane, and have fast turnaround times. The guys there are awesome. Thank you!
Had a bunch of maintenance to do on my bike. Price for all parts and service was very reasonable for all the work. Turnaround time was 48 hours. Very happy with the results.
It's an awesome store in a great location, staff is very well trained 👍
Manager and staff are friendly and welcoming. No pressure, no pretension. Store is well stocked.
Always consultative, friendly, and helpful. They prioritize building strong relationships with clients before focusing on sales—creating loyalty that leads to future sales and referrals. Thank you!
I absolutely love the trek in San Marcos. The staff members always provide the best customer service.
I had a repair done and they did a quick, good job.
High quality with wide range of bikes and accessories
Very responsive and customer service oriented.
Wonderful service at a very reasonable price! The staff is incredibly knowledgeable and helpful!
Honest feedback, clear solutions, rapid turnaround
Friendly staff and excellent, fast bike repair services. I always have a good experience visiting the store.
I’ve used the same Trek bicycle for 25 years and it’s required almost no maintenance.
Customer service is very friendly.
Excellent service and excellent people
The guy in the service dept is great
Blake at the Blue Diamond location is 2nd to none when it comes to customer service and expertise in the biking vertical and being able to keep all the various biking modalities working together and a tight knit community. Trek Blue Diamond has always been able to accommodate everything from rentals to bike repairs.
It's always a pleasure to have such an incredible shop and staff at hand when needed.
Super nice staff. Nathan was super knowledgeable and told me everything straight up about repairing my bike.
Very pleased with the service and the courtesy.
Location, staff.