Customer Testimonials
Good
Great products and amazing customer service!
The staff is super attentive and professional with a high level of customer service. I’m feeling good about my Trek Red Barn bike purchase now because I know they will take care of me or at least my new bike.
Knowledgeable, helpful and friendly staff. Geoff is a great store manager.
After 10 years, my bike frame got a crack in it and not only did i get a new frame from the warranty but they rebuilt the bike onto the frame and I even got a new back wheel. I am really happy with my new bike.
Kind, attentive service. Sturdy products. Gifted my daughter a bike bell and she’s thrilled!
Staff is committed to excellence in customer service!!
Great selection, friendly and helpful service.
Excellent service and bicycle support! I had an issue with a damaged tire sidewall and they promptly replaced the tire so I could get back on the road!
The team is great. They help me stay on the road with the best equipment.
Great full line of products. Great customer service.
We received excellent customer service. Scott was knowledgeable, helpful, and communicative about the status of our order. Highly recommend Trek of Beverly Hills!
Great team at North County Trek
Staff is very friendly and helpful.
Mechanics was very good 👍
Mikey was very helpful and reached out quickly to resolve my previous issue and make sure I had everything I needed.
Staff is friendly and helpful. Have had two suspension and fork services there. The first has been great. Just picked up the second but it feels dialed too.
I have had such great experience with my tri bike at Trek. They aren't afraid to touch it like some of the other bike shops in the area!
These guys always have whatever your bike needs. They can make it better!!! Always.
Outstanding staff and products. The customer service here is excellent.
I've ridden Trek bikes for 40+ years and have always been satisfied. Trek Kearny Mesa helps me keep them in tip-top shape.
Super friendly and knowledgeable people! Better than any other shop in town
The amount of support and knowledge is amazing. Very friendly and patient staff.
Friendly, helpful and efficient service with quality products.
Great people that make you feel welcome. Sterling, Shawn and Jack are all top notch! Trek is lucky to have these great representatives.
Always friendly at this store.
Friendly speedy, quality service.
Enjoyed the rental will definitely rent again
Helpful service and advice, prompt reasonable repair, and a huge beautiful showroom with probably over 100 bikes of all types. Impressive!
I just had my e-bike tuned up and serviced for the first time after 1,300 miles of riding, including replacement of the disc break pads, lubrication of the chain and moving parts, adjusting the derailers, etc. It's like a new bike again. The work was done on time and on budget, as promised. The staff is very knowledgable about bikes and friendly. -- Bill M