Customer Testimonials
Jim and nd the entire staff at Trek bike in Napa are the best guys around. I always tell everyone that is by far the best bike shop to go to to have any work done on your bike or if you're in the market to purchase a bike new.
They were very helpful with helping me troubleshoot problems with my bike and then fixing it.
Great bikes. If you need anything related to cycling, they have it. Best service anywhere. Staff is super friendly and helpful. It’s a great place to buy, browse or just talk about bikes. They do repairs while you wait.. on any bike. I could spend all day there
Great friendly service
Customer service is unbelievable!!!
Love our trek e-bikes!!
Fast
Service and excellence recommendations on equipment!
Amazing customer service
love this shop!
The rental process was simple and the folks at the shop were great getting things set up. All around a great experience. I will be back!
Quality products & service
The people and the products. The folks at the Silverdale shop did just great!!!
The support and great knowledge is so refreshing.
Mike (manager) is super helpful and informative on a wide range of services at the shop. Luke was perfect on the phone and was helful with all sorts of info.
Lovely, personable crew and great work on my bike every time I come here. Dan is my guy!
South Bay track bicycles on Bonita Road is excellent the service is Top Notch Tom manager is one of the best that I've dealed with and I've been to other bicycle shops and bought a few bicycles I'm 73 years old and I know they do a good job Trek Bicycles or top of the line I'm having fun on my rail 7 generation 3 2024 once again thank you very much keep up the good work Name removed also my grandson Carlos Last name removed on his new full suspension track bike is working very good for him he's very happy he rides with the South Bay Bicycle Club and he's very happy thank you from Carlos
Very friendly service but the workers are seriously over extended.
Made getting routine service and a new tire effortless. Answered all my questions and kept me updated about progress. Thanks again.
Courteous and knowledgeable service
Excellent customer service. I had reservations when this bicycle shop went “corporate “, but my concerns have since subsided. I have seen them service various makes and models of bikes. Electric, acoustic, gravel, road, mountain, cruisers, etc. They cover all the bases and Trek Gig Harbor still feels and operates as our local bike shop. Friendly, personal and always helpful.
I needed a new seat for my bike and found a good replacement. The guys put it in right away and I was on my way! Great store with nice selection of bikes and accessories. Thanks!
Very friendly experience, I was consulted before extra charges were incurred, and I know that on my side I was hard to reach. I came in on the first day as they were closing shop, as well as called a few days later after closing hours. I was received with kindness and patience each time. I really appreciated this flexibility and this willingness to go above and beyond. Obviously want to be respectful of their time and their life as well, but this kind of interaction definitely makes me want to come back. Thank you!
Everyone is so friendly and helpful and the bikes are great!
Very knowledgeable and fast service !
The quality of trek bicycles are of high value.
The parts they used are excellent grade & workmanship is awesome. I’ve had no regrets in the bicycle I purchased & the staff has been superb.
Excellent, caring and knowledgeable staff. They make sure you get the right bike at a fair price.
When you buy at trek, it is the start of a long term relationship.We Especially enjoyed working with John.. It is rare in today's world to get one on one in person attention that exceeds expectations.;
Gene Geller
Yup! Good service. Hands down best bike shop in Utah.
U guys are great!
I have not bought a bike yet and the products seem great but the service has been exceptional! Scott at the Beverly Hills locations has been awesome!
Great products with high quality service
Amazing service! Ben is outstanding !
The guys at Trek Corte Madera are all very friendly and knowledgeable. They were able to help me with my needs.
Thank you guys.