Customer Testimonials
The techs gave me a very detailed explanation of the work performed and things to consider getting done in the next six months. They discovered a failure issue with my gel bike seat and replaced it under warranty without me having to request it. Just awesome service hands down!
Great service, friendly knowledgeable staff.
The customer service is phenomenal. The people are great, very inviting and knowledgeable. I am very glad I got my bike from here.
I love that you guys take the time to explain what was wrong with my sons bike and taught him how to avoid the problem in the future.
I also appreciated that the service was done promptly.
The store has such a homey, neighborhood feeling
We came into the store looking to potentially make our first ever e-bike purchase.
Jeremy Call greeted us and truly helped us out by providing information on out options in making a first purchase and by helping us to understand the full e-bike ownership proposition.
Within a few weeks we finished our research, leveraging what we learned from Jeremy, and purchased an awesome Trek bike as our first e-bike.
Really appreciated all the help in getting us started. We are now on our way to becoming true e-bike enthusiasts!
I've always had good experiences with the team at Trek. Always kind, always clear in communication, always efficient and thorough in their work. Cheers!
People like Larry and Nate are great! Make me feel welcome and feel they truly want me to have best experience and joy in biking! Can’t say any more than that because that is the highest compliment I can give
Extremely friendly and experienced personal inside. Love this place.
Friendly and helpful staff, quality products, good offers.
Everyone is friendly, helpful, and the selection is great.
Super friendly and helpful. They never try to upsell you on any service or bike
Sean, Mike, Jeremy and... Julie? All of your staff are attentive, professional, knowledgeable, and timely. The store is immaculately clean. It's a great environment. Warm and welcoming.
Quality products and excellent customer service
The manager Alex was very knowledgeable and helpful, answered all of my questions.
Friendly staff and affordable products
fast turnaround and did a great job
They always carry the products I need, price and is great to be treated like #1 customer. Thank you Chris.
Very quick and fairly priced
The Trek team were friendly and very knowledgeable. The team kept me updated as they were progressing with my bike rebuild and repair (it was complicated). The work they did was very high quality, and they went over all the repairs with me in detail.
I have been taking my bicycles there for service, for over 10 years and I will continue use this shop for all my bicycling needs.
Thank you for the great service.
Great service
Whenever I walk in the store they always greet me by name and ask me how they can help. When I bring my bike in for service, no matter how strange the request, they get it done and on time. I always recommend Trek to all my friends.
Great maintenance and repair work on my Trek Madone Gen 8. Its reasonably priced and reliable. When I brought my bike into the shop, the shop rep asked all the right questions and listened to my concerns. The work was delayed by one day (not a big deal), but the next day I called and got an ETA for completion time and picked up my bike without any fuss. Lastly your shop people are experienced and knowledgeable, so when the Q&A takes place at the outset, expectations are communicated and no surprises when the work is done. I have ridden Trek bikes for decades. Trek shops know Trek bikes. That helps a lot.
I have owned a number of Trek bikes. They are reliable, solid, and Trek stands behind their products. Beaverton Trek has been amazing to work with and I've enjoyed excellent customer service every time I've worked with them A+ 10/10 All the stars! Highly recommend!
Store and maintenance managers Alex and Andrew put in a lot of effort to troubleshoot an issue with my e-bike and get it fixed. It took some time because it was a real mystery, but they gave me a loaner e-bike, which was so helpful.
Trek bicycles are incredible with an amazing warranty.
Great staff, Adrian and the crew are very knowledgeable and supportive. Swing through check this spot out and get service if needed. You won’t be disappointed!
Thanks again, Adrian and Trek team!
Dublin Trek store is top notch in service. Staff was extremely courteous and responsive in handling warranty issue. Good selection of bicycles and accessories to boot. I would highly recommend them
Excellent customer service; Patrick Ryan went above and beyond in assisting with our first e-bike purchase.
Efficient, knowledgeable and very pleasant to work with. Recommend.
Knowledgeable staff.