Customer Testimonials
Worked hard to solve my mechanical issue in a responsive fashion. No charge for extra trouble shooting.
thanks for your help,
Dan
quality parts and unbelievable knowledge of bicycles
Humberto was very helpful.
Fast and friendly bike maintenance service.
Prompt friendly service
Jim was very professional and just a nice guy. Very happy to have my trike back in tip-top shape for a very reasonable cost!
Good service
The folks that work there and the fact that the Trek bikes are excellent. They are helpful in their sales to get the best fit for you and the folks in the service go above and beyond. They ( the service people) know what they doing and often set aside time to get you on your way immediately if the issue can be dealt with on the spot. A big shout out to all of them.
Customer service, good selection, honest and up front, help save money
Knowledgeable, skilled mechanics who communicate well and value their customers' time.
Trek Folsom has what I need to keep my bikes rolling, and if they don't have it, they'll get it for me. Try 'em out if need you something for your bike- or if you need a new bike.
Very friendly and experienced service.
Very responsive and was kept up to date on the shipping process.
Adrian, Louis, & Mike couldn’t have been more helpful- very knowledgeable and patient.
They are well built and dependable.
Costumer service.
Quality products, excellent staff support.
Excellent products and Service
Amazing customer service and knowledgeable staff! Felt like I could ask them any question and if they didn't know the answer they would take the time to find out.
I've been getting my bicycle serviced at Trek for the past several years, and they've always done a great job. Employees are knowledgeable and friendly. Also had an old (non Trek) bike upgraded and recently purchased a new one. I highly recommend Trek!
Service is always high quality and quick
Travis is a GREAT guy!!! He is the kind of guy you want to have on the front lines of your bike shop. I have made Trek Folsom my go to bike shop because of him.
Excellent service and outstanding attention to detail. One of the top teams in the Bay Area — highly recommended!
i had a small but quick service. Was greeted quickly and issue handled right away.
friendy staff, good timely follow through, good work
Competent mechanics and prompt service.
Tai is the best. Thankn you!
From greeting to knowledgeable staff. Quick efficient and clean. Parts plenty available and large inventory of all size bikes!!!
Always knowledgeable staff and friendly courteous service!
friendly competent staff