Customer Testimonials
Costumer service.
Quality products, excellent staff support.
Excellent products and Service
Amazing customer service and knowledgeable staff! Felt like I could ask them any question and if they didn't know the answer they would take the time to find out.
I've been getting my bicycle serviced at Trek for the past several years, and they've always done a great job. Employees are knowledgeable and friendly. Also had an old (non Trek) bike upgraded and recently purchased a new one. I highly recommend Trek!
Service is always high quality and quick
Travis is a GREAT guy!!! He is the kind of guy you want to have on the front lines of your bike shop. I have made Trek Folsom my go to bike shop because of him.
Excellent service and outstanding attention to detail. One of the top teams in the Bay Area — highly recommended!
i had a small but quick service. Was greeted quickly and issue handled right away.
friendy staff, good timely follow through, good work
Competent mechanics and prompt service.
Tai is the best. Thankn you!
From greeting to knowledgeable staff. Quick efficient and clean. Parts plenty available and large inventory of all size bikes!!!
Always knowledgeable staff and friendly courteous service!
very competent and efficient!
great service and great products
Outstanding service.
The overall service and care was excellent.
Great service ! Very helpful staff!
I really liked the employee who helped us yesterday at the Ventura shop. He went out of his way to fix things on my bike and educate me on how to be a better “Bike Mother”-:)
The staff at the Gig Harbor Trek store make it my go to shop.
always great service
Great service and advice thank you
I appreciate the excellent service my bike received on a recent visit.
The person working repair side had a tech look at my dropper seat problem. Was not sure if they could repair and gave me the name of another shop that would be able to for my specific bike. 10 min later bike was fixed. Good customer service and price was very fair.
Trek is the best, great customer service and great people all at a very reasonable price
I am very pleased with the Gig Harbor Trek store. They are pleasant, knowledgeable and service is quick and efficient. Great deals on bikes too!
Colton was very helpful in selecting the bike I purchased and with accessories.
Nice bike (Trek Domane AL 5) and good service (included pedals).
They are well built and dependable.