Customer Testimonials
I was really impressed with how friendly the staff/owners are, very laid back atmosphere, which is a really cool experience to have. Really appreciate the small/local business and wish them great success. The fact that the employees introduced themselves to me was welcomed.
My bike looks great. Ride was smooth and comfortable. Great customer service. Thank you.
Local!
Great services and fair prices.
The people more than anything. From the Lady up front to Coach Bob in the repair section, they have a great team at Rockford Bike Shop. They genuinely care about do best by the customer. I could not be happier having gotten my Son's new mountain bike there, amazing how well the can work with a 5 year!
Rockford Bike Shop has always been good to us. They have always had top-end service, from bike repairs to purchasing new bikes. George, Katie, and the whole crew are very inviting. Their new location is awesome!
Love doing business with a local, family-owned business that is keen on growth through quality customer service and high quality products.. That's why I'm willing to drive 40 miles to do business with them.
Awesome new shop! Really great service!!
The Rockford Bike shop got my tire fixed while I waited and Bob gave me a lesson on tubeless tires maintenance at the same time.
Good service and returned when promised
Only Bike Shop for me
The large variety of product and staff on hand to service customers. Cool place.
Great shop! Great people!
Fast and fair priced services
Great service, great staff and a beautiful new location!
Friendly and knowledgeable staff. Welcoming environment. Great products.
Good quality stuff and staff that knows what they are doing.
Reasonable rates quick service, friendly staff
Nice people, helpful, great selection.
Katie was great in answering my questions!!
Professional and friendly!
Great service and great selection of bikes
Great people, great service and kool bikes
Great group of mechanics and dogs!
Prompt service, was attended to as soon as I walked in.
We like TREK bikes and the owners and staff. Graham was especially helpful in helping us pick out our new bikes and answering questions we had. We have had our bikes in the past also maintained by their service department. They do a good job. Their new location on Childsdale in Rockford is closer to our home, but also close to the White Pine Trail too which is convenient.
Professional, courteous, competent and competitive
All good! Prompt, Friendly, Experts.
Bob Hammond is always great to work with.
Very personable and knowledgeable. They know their customers. You’re not just someone who comes through the door.
Fixed an unusual problem with the location of my speed sensor...great job...problem solved.
Also, fixed front wheel brake on the spot. I can't say enough about the service provided.
Thanks, George and Katy.