Customer Testimonials
I bought a electric trike. Rockford Bike Shop checked it out to make sure everything was correct.
Then they advised me on how to use it safely.
Thanks
Late and George went to bat to get parts to put my bike back on the road. Although it took almost 2 weeks to repair, can’t fault them when there was a delay in parts, Kate even found a rim at another dealer and had it shipped in thereby avoiding a longer delay!
I can’t say enough about how happy I was that I chose their facility to do business with. We were facing the possibility of having to delay our departure to Flordia and then they came through with flying colors to “Save the day”
Thanks for all you did!
Name removed
Sarasota Florida
Knowledgeable and friendly staff.
They are located right across the street from the trail and were great about letting me try several bikes to make sure I got what I wanted. So much better then buying online or from a shop with only a parking lot to try out your new ride.
Very helpful in making some minor adjustments to make sure the bike fit me perfectly and was ready to go when I left the shop.
Friendly, honest, prompt, and experienced.
Always super helpful and knowledgeable. Love the new wheel set!
Good selection of bikes and bike accessories. Friendly staff, competitive pricing, cute dogs.
Nice that I could have my suspension worked on here. When something was off with my bike after having service the shop was quick to make it right.
Very helpful and knowledgeable. Love the staff!
Everything! Products and service!
Katie and George are always very welcoming, and know their products. We needed replacement parts for a bike rack that was damaged and Katie had the parts ordered before we left the store. The parts came in just a couple of days . We appreciate their service and knowledge and I get my Basset Hound fix when I visit! We recommend to them to all our friends! Our future bike purchases will definitely come from Rockford Bike Shop.
Great personal touch every time I come in
Everyone is immediately helpful and you are local.
Quality production but the service is what makes us come back every time. Great staff that is super knowledgeable and personable
The Rockford Bike Shop is awesome! I had a bolt fall out of the rear suspension on my Trek Fuel EXe while I was on vacation in Michigan. I called them and they ordered the part for me from Trek. They had the part in their bike shop for me to pickup within 24 hours so I could get another ride in before I had to head back to New York. Katie and Bob are so friendly and helpful! Bob looked up the tech sheets for my rear suspension on the Trek website and tried to print them out for me. It didn't work but he then took screen shots and texted them to me! This is the best service I have received from a bike shop in Michigan. Thanks!
Did my spoke repair while I waited. Loved that they didn’t make me wait a week to get me back on the road. And their dog Jolene kept me company while I was waiting for my repair to be done.
The owners and the staff are friendly experts in their craft. You cant get that from online retailers EVER. RBS is fhe best!
Excellent service. Friendly staff. Affordable prices
Excellent mechanics, great people, fabulous space.
Good communication, high quality.
Friendliness and local location
Community shop
The bike seat has a trial period. The helmet was fit in shop. The bike lock on order was mindfully fit to the type of bike I have. The service didn't feel rushed. Very knowledgeable and easy to understand.
RBS is committed to quality products and timely service even when extremely busy. They do their best to expedite services to meet your request so you can get back on your bike soon. The owners and staff make you feel appreciated as customers.
Customer service. Come in with a problem. Ride out with a solution. Perfect.
Family business
Quick friendly service
Friendly and helpful staff.
Extensive inventory.
Great service and repair.
Awesome service and the beer is good too.!
Easy to schedule an appointment, drop in service is also available.