Customer Testimonials
Great service and friendly very knowledgeable bike staff Best in the area
Great service and better people.
Great people giving great service to make the cycling experience amazing! Keep it up!!!
Reliable service.
Friendly, helpful staff. They help you find what you want without any pressure.
I’ve been around to a few bike shops around the area and Craig at the Rockford Bike Shop by far knew the most about what my mountain bike needed to be back in tip top shape. I took my bike for a ride on the trails right after I picked it up from being serviced and it rode great. The gears were shifting super smooth and my breaks had the perfect tension.
Friendly services and good quality
Very helpful and knowledgeable. Fair prices.
Knowledgeable and fair.
The best service and knowledge in the area.
I love how knowledgeable and friendly everyone in the shop is. Kate is amazing!
great service, as always, guys. thank you very much.
Fast and fixed right on the first try
Fast, friendly turn around!
Excellent service!
Good selection of products and pricing was as good or better than on-line. Very knowledgable and helpful staff.
Love you guys
Fantastic experience every time I come in. Great people and service!
I had been looking for a wide seat for my bike and spotted it at your shop. Katie welcomed me and asked a few questions. Yup this is what I wanted. She suggested that I take pictures of my bike to make sure everything would line up. It does! Thank you Katie!
Love the selection of bikes and great help.
Excellent service, always willing to go the extra mile
It's great to have a LBS that can handle what serious cyclists need
Great service. Quick repair turnaround and good price.
Thanks again!!
Friendly, knowledgeable, and professional staff. Always ready to go the extra mile for their customers. High quality equipment and services. What's not to like?
George did a wonderful job replacing my Derailleur and giving my ICE trike a tuneup. The service department is busy but had my trike done in a couple days. Definitely will bring my bikes back for service
Friendly and knowledgeable staff
I love Rockford Bike Shop.
"Sometimes you want to go
Where everybody knows your name
And they're always glad you came"
; )
Great service and products!!
Great service and people who actually talk with you and listen to what you need. Great advice for parts and upgrades as well.
Craig has gone out of his way to help me and delivered my bike when it was done. Great friendly customer service.