Customer Testimonials
I really like the fact that everyone at RBS knows what they're talking about. I can ask a question and get a legit answer instead of a salesperson using my ignorance as a way to leverage me into buying something that I don't need.
Living in Rocford I like the convenience! The bikes are quality and the staff is friendly and helpful! Service on bike is done right and on time!
The staff was very helpful and knowledgeable. They exactly what I was looking for and completed the work quickly.
Customer service
Setting up my grandson's first "big boy" bike: Trek 20. Took time and
I feel confident when buying a product at the store that it is high quality. The staff are always friendly & more importantly, knowledgeable about the bikes they are selling or servicing.
Immediate
Friendly
Knowledgeable
And LOVE the atmosphere on a Friday afternoon. Best ever.
Excellent
Katie
Great Products and people that work there
Helpful in every way. A very personal and professional spot to buy buy a bike.
Family friendly/ quick service
After a tune up bike always rides like new again!knowledgeable,friendly,let you know what could be replaced and what needs to be replaced. Reasonable prices,quick turnaround!
Good friendly service
Friendly service & knowledgeable staff. Offered great deals on quality products. Highly recommend!
Great service!
Great customer service, very personable, and finished the work in a short amount of time.
I like the variety of bike options to meet specific riding needs. The high level of customer service is always appreciated.
Great service as always helping us find a great starter bike for my cousin while staying within our noted budget!
We can't say enough good things about our experience at Rockford Bike Shop! From start to finish, George, Katie, and the entire team made our bike-buying journey an absolute pleasure. Their dedication to helping us find the perfect bike, tailored to our riding preferences and budget, was truly remarkable.
Not only are they incredibly knowledgeable about all things biking, but their friendly and personable approach made us feel right at home from the moment we walked through the door. It's clear that they genuinely care about their customers and are passionate about what they do. We felt like part of the family from day one!
If you're in the market for a new bike or any cycling gear, look no further than Rockford Bike Shop. Trust us, you won't be disappointed! Huge thanks to George, Katie, and the team for their outstanding service and expertise.
The people are amazing and professional. The staff is prompt on getting you back on the road.
Everything. Nice job
So friendly, helpful, and knowledgeable. Ll with prompt service!
Very nice bike shop. Super helpful and friendly!
They are always very friendly and never try to push extra services. I highly recommend them regardless of what brand you may ride!
Friendly, helpful and timely service
Reasonable price, work was done in a timely fashion
Craig was very helpful! He helped me pick out my new Trek Roscoe 7 and gave me a brief but very helpful rundown of basic bike maintenance.
Very Helpful and knowledgeable staff when picking out a bike for type of riding I do and want to do
Good service and very friendly staff!