Customer Testimonials
Capable and dedicated team.
Nice product selection and friendly staff. Seems like a cool culture at the store.
Excellent service in attending to my electric assist bike and very good in communication with me.
Love you guys! Always the best service and support!!
This bike shop has it all..friendly staff, very competent mechanics, a wide selection of anything you could need, and an adorable dog!
If you haven’t already, stop in and check it out.
Shop staff is excellent and always willing to help.
Work hard to get bikes fixed quickly, especially if a race is coming up.
Everyone was very friendly and helpful. My bike was ready when they said it would be. The rack they installed is a great quality.
Wonderful place to shop!
THe service department is the best in the Grand Rapids area.
Knows and understands how to deal with customers! Friendly service
Knowledgeable staff that gets me back on my bike quickly. They always have what I need or can get it quickly. Glad to have a bike shop in Rockford!
This is my go-to bike shop. Although I generally buy parts or accessories or get a tune up, they always take the time to talk. Great people, great mechanics, so glad they are here, they are a gift to Rockford and the surrounding areas.
First name removed Mc
Products are great and the service is awesome !!
Friendly, local. Good selection and service.
Service. Stock.
Very Knowledgeable. Always take time to answer my questions. Really is a great place to talk bike stuff.
Attention to my bike in a quick and efficient way. Very affordable
I had an issue with not getting the sale price for a bike and they made it right! Great place great bike
Great products and choices
Friendly and timely customer service
RBS knows me by name, are always friendly - Takes an interest in my cycling activities and typically do a great job on maintaining my bikes.
Friendly and knowledgeable. They make every effort to get you back in the saddle as quickly as possible!
Great selection of bikes to choose from and knowledgeable staff on all things about bikes!
Very concientious
Great service and knowledgeable.
Love the friendly, neighborly vibe, and being greeted by Jolene or Jackson! Extremely knowledgeable staff.
George T and the squad are the best!
Love my new bike. You were very helpful and patient. I appreciated your explanation on how the e-bike works. I was able to enjoy the test ride therefore leading to its purchase.
Expert, fast, friendly service.
They keep me riding.
the shop knows me and addresses my needs and those of its customers. They seem to value most folks who come in the door.
although I'm sure it's a pain, they stand behind the products they sell and work with suppliers to make things right on warranty, issues, etc.
I appreciate the price the quality of work and expedience of the work the staff is very friendly and give great advice
George helped me out with a broken rear derailleur cable without me having to leave my bike there, even though they were extremely busy. A very professional shop with excellent, helpful staff and wife (I shouldn't forget the dog).