Customer Testimonials
The whole team was inviting and took the time to listen to my questions about bicycles and riding. I look forward to doing more business with them in the future.
Performed repairs in a timely manner
No pressure sales. The guys were easy going, patient and very helpful with selecting the right bike for my son.
This is our second bike purchase, and I'm sure many more to follow.
Bike tune ups very good. Sports nutrition on hand. Friendly staff. Love the Basset Hounds
Selection, service, and location.
I purchased a Salsa Warbird from the Rockford Bike Shop. I appreciated the excellent, friendly and knowledgeable service I received from Katie. The build was done by George and was outstanding.
Small local bike shop that listens to what you want and need. Perfect place to go for my biking needs.
Very nice and professional people.
I was impressed with the level of customer service at Rockford Bike Shop! Kate was very knowledgeable, helpful, and found solutions that fit me well! I love the fact that this is a locally owned/operated bike shop (Trek dealer) with a great team of knowledgeable bike enthusiasts!
trustworthy and knowledgeable
It was so great to show up with a flat tire and have it fixed in 15 minutes. Can’t wait for the new location. Thanks again!
Very honest and personal service. Above and beyond
Every thing
My bike needed some major repair and a tune up. They did fantastic. It hasn't ridden this well in years. I'll definitely be returning for my annual tune ups.
Quality service. Reasonable price. Bike was ready when promised.
Customer Service and knowledge of products
Easy online ordering, friendly pickup of bike.
The mechanics and other staff are knowledgeable and friendly, and offer reasonable pricing for services. I trust my bike will be properly maintained with this shop.
Home town feel. Knowledgeable.
The staff is always very helpful. We appreciate having a local bike shop.
Timely, honest, affordable.
Went on first ride and it was like riding on a cloud. Loved everything about bile ,easy on and off great seat and effortless ride
Everyone was very friendly and happy to answer any questions that I had.
I was very happy that I could get my repair done immediately on a Saturday.
Y'all are the best!
Knowledgeable and friendly staff!!
Fair pricing. Accomodating
Prompt, professional and friendly. I was given solid advice out which product to buy.
My experience with Rockford Bike Shop has been amazing. As soon as I walked in, I was greeted by a friendly and knowledgeable staff, passionate about cycling and very welcoming. I was also delighted to meet their in-store mascots, two adorable and lovable basset hounds with floppy ears ;)
Rockford Bike Shop is home to an impressive variety of bikes, catering to all types of cyclists. Whether you're into high-performance road bikes or rugged mountain bikes, you'll find your perfect match here! They offer a variety of accessories and gear - making it a one-stop shop for all things cycling.
What truly sets Rockford Bike Shop apart is its meticulous attention to detail and unwavering commitment to customer satisfaction. The top-notch service is provided by diligent service technicians who work promptly to complete repairs.
Rockford Bike Shop is a standout in the community thanks to its expert advice, outstanding customer service, and a comfortable, welcoming atmosphere. I highly recommend this shop whether you're just starting out or already an avid cyclist.
Good reliable service at a fair price. Done when they said it would be.