Customer Testimonials
Great service. Quick repair turnaround and good price.
Thanks again!!
Friendly, knowledgeable, and professional staff. Always ready to go the extra mile for their customers. High quality equipment and services. What's not to like?
George did a wonderful job replacing my Derailleur and giving my ICE trike a tuneup. The service department is busy but had my trike done in a couple days. Definitely will bring my bikes back for service
Friendly and knowledgeable staff
I love Rockford Bike Shop.
"Sometimes you want to go
Where everybody knows your name
And they're always glad you came"
; )
Great service and products!!
Great service and people who actually talk with you and listen to what you need. Great advice for parts and upgrades as well.
Great service and knowledge of product lines. Friendly folks happy to make biking fun!
Nice folks to deal with
The products are great, but the service is exceptional. Staff is very friendly and very knowledgeable of the products.
Excellent service. I am confident the Trek product is the best
Thank you for the rapid service! I needed the bike for a weekend event and was very happy that the response was so quick.
Dedicated staff and very customer focused.
Very prompt and speedy repairs. Always pleasant folks and have never had a problem with any work performed. Highly recommend.
Always take our bikes to Rockford Bike Shop. Great service and advice if needed. Great products and I stop in there when I need my Basset fix! Thanks for all your hard work and kindness George and Katie!
In my honest opinion, one of the best bike shops in West Michigan. Knowledgeable staff that not only sell bikes but also perform repairs as well. Very competent no nonsense staff. The old adage "They don't just talk the talk they also walk the walk" describes the owners and staff to the T
Friendly and responsive!
Trek, bontrager and other name brand products. Most importantly the staff is friendly and helpful.
Tackled my rusted chain and got me back on the road on the day that it was scheduled to be ready. Reasonable cost and they checked all other functions. Friendly staff and owners make it an even better experience.
Friendly knowledgeable and helpful staff. Owner was great and so was Ryan(I think his name was). Lots of bikes and accessories to choose from. Love my new bike, it was a fun experience. Even through in the water bottle for free! Will definitely be a return customer.
Communication was good and service was completed when promised. Thanks
Friendly and knowledgeable about your products. Called me when bike was ready.
Fun and knowledgeable folks!!
Love Rockford Bike shop!
Done quick and done right.
Amazing customer service and great technicians on staff. Our go to bike shop!
Rockford Bike has always helped me out with products and service. Highly recommend them to anyone.
Good service and very friendly staff!
Excellent service, always willing to go the extra mile
It's great to have a LBS that can handle what serious cyclists need