Customer Testimonials
First of all, I'm a trek bike person and they had a bike I was interested in. They took care of the bike as the sale was going on. The dual trap Bluetooth antenna was installed wrong and broke right out of the box. The antenna Bluetooth was laying on the trunk floor before I ever took the bike out of the car and rode it for the first time. So I'm sure that the owner that installed it passed that as good. As a 30 year Master mechanic that I am I just laughed and shook my head and thought if you want something done right do it yourself. So now I'll buy a new Bluetooth antenna and do it right and do it myself.
Great staff and product selection.
Nice job on the deluxe tune up, and new chain and installation of new tires.
When I picked up the bike on Thursday, 02-22-2024, I rode it home via 20 miles.
One concern, as I was riding uphill on Courtland heading to Kroes, the chain and cassette?….we’re not in sync. The chain was slipping when I was using the 3rd/4th smaller sprocket when going uphill. I thought it might “work itself out” as I continued to ride….though I don’t expect to ride until this coming Monday and/or Tuesday.
What do you think? Bring it back in or ride a few more times?
Name removed
32 Coral Drive NE
Rockford, MI. 49341
Phone number removed
Found service above and beyond. Repairs were done before promise time and all appear to be of upmost quality. Cannot thank you enough for helping me remember why I fell in love with this bike originally.
Great friendly knowledgeable service.
Always willing to go the extra to fulfill the customer’s needs
Fast service
Graham is such a hottie
Very prompt friendly service.
Highly recommend for any biking needs.
Great guys to discuss things with. Their service is quick and very thorough. My bike looks pretty much like new.
Great selection and knowledgeable staff
The people, prices and trust!
Cheerful and polite service.
An amazing collection of bikes and customer service that can't be beat!
Knowledge, recommendations and approachable.
Knowledge of the products on offer and the capabilities of the techs.
Awesome knowledgeable staff!
Service is top notch great to deal with.
Top notch staff
Great people quality products with great service !
The level of service and expertise is truly appreciated. Keep up the amazing work!
I love the culture here!! Good people, great knowledge and all are solid communicators!
The Geez bars are amazing too!!
State of the art products. Well stocked store. Same day service if needed. Prompt, professional service associates.
This was the first time I used the services of the Rockford bike shop and I’m very pleased with the results. I stopped in to inquire about having my E-bike looked at as I’ve had it for over two years and never had it worked on.
They gave me a price for a tuneup which seemed reasonable and they had it all set to go the next day.
Everyone was very helpful and my bike rides like new. Thank you
Excellent service and selection at a fair price, not to mention a great culture surrounding this shop!
Friendly, Knowledgeable staff quality product lines
1st class shop !!
Supplements for now.
Great service
Good selection
Support and quick turnaround time for all bike issues, and concerns.
Rockford Bike Shop has a special way of making sure you feel that your are a valued customer.
Great bikes, super nice people!